HR Specialist

Scope of Work

The HR Specialist will provide support to the Human Resources Department by assisting with various HR functions, including employee inquiries, benefits administration, recruitment, and general office duties. This role requires strong communication skills, customer service expertise, attention to detail, and a willingness to learn and support various HR functions.

Essential Job Duties
? Greet and assist staff, candidates, and citizens in person and by telephone in a courteous, professional, and friendly manner.
? Screen and route incoming telephone calls.
? Assist applicants with the online application process.
? Organize and maintain the Human Resources filing system, ensuring accuracy and completeness of confidential personnel files and employee records.
? Handle verifications of employment for current or former employees and other parties.
? Serve as timekeeper for the department and enter payroll into the HR system.
? Assist customers with HR-related inquiries including benefits, new hire, and payroll.
? Scan and index employee documents into electronic database.
? Act as purchasing coordinator for the Administrative Services Department and coordinate supply requisitions.
? Handling invoicing and ensuring timely processing of HR-related payments.
? Assisting employees with general benefit questions such as FLMA, Workers Compensation, Medical, etc.
? Providing guidance on HR policies and procedures.
? Supporting recruitment with new hire document completion and other recruitment needs.
? Creating newsletters and updating employee handbooks, creating informational flyers and graphics for programming, and creating multiple presentation slides, including graphic design and layout tasks.
? Performing general office duties and supporting the HR team as needed.
? Learning and assisting in various HR functions to provide backup support to generalists and managers.
? Perform related duties as required.

Physical and Environmental Conditions

Minimum Education, Experience, and Certification
? High school diploma or equivalent plus 2 years' experience working in a similar position required; Associate's or Bachelor's degree in Human Resources or related field preferred.
? Bilingual preferred.

Knowledge, Abilities, and Skills
? Previous experience in an administrative or HR role is a plus.
? Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and design programs like Canva, Adobe Suite, etc.
? Strong organizational skills and attention to detail.
? Excellent verbal and written communication skills.
? Customer service skills are a must.
? Ability to handle confidential information with discretion.
? Exceptional public relations skills.
? Ability to read manuals and updates regarding city, state, and federal regulations.
? Detail-oriented with strong multitasking abilities.
? Independent worker who can meet required deadlines and prioritize tasks.
? Friendly, professional attitude and willingness to learn all aspects of HR.

Required Qualifications

This job description outlines the responsibilities of the HR Specialist role at the City of Midland, focusing on providing administrative support to the Human Resources division. The position requires strong communication, organizational, and multitasking skills to effectively assist staff, candidates, and citizens while maintaining confidentiality and professionalism.

Physical and Environmental Conditions:
? Ability to sit, stand, and move inside the building

Required Contacts:
? Employee interacts with the public, retirees, or other employees directly when answering inquiries, processing information, or making referrals to the proper staff person.

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