[FULL TIME Remote] Customer Service Representative Entry Level
Position at a Glance:
- Position: Customer Service Representative Entry Level
- Location: Remote
- Company: Workwarp
- Start Date: Immediate openings available
- Compensation: a competitive salary
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Job SummaryJob Type: Full-time...
Salary: Competitive Hourly Rate
Company: American Express
Working Hours: 40 hours per week
Location: Remote
Schedule: Flexible
Benefits: Health Insurance, Dental Insurance, Paid Training, Paid Vacations, 401(k) Plan, Work-from-home Stipend
Job Description
American Express is seeking a dedicated and enthusiastic Customer Service Representative to join our team remotely. As an entry-level representative, you will be the first point of contact for our customers, providing exceptional service and support. This role offers the flexibility of working remotely, allowing you to achieve a work-life balance while contributing to a globally recognized company. Our comprehensive benefits package includes health and dental insurance, paid training, paid vacations, and more.
Requirements
 High school diploma or equivalent
 Excellent communication skills, both written and verbal
 Proficient in basic computer applications and software
 Ability to work independently and as part of a team
 Strong problem-solving skills and attention to detail
 Reliable internet connection and a quiet workspace
 Previous customer service experience is a plus, but not required
Responsibilities
 Respond to customer inquiries via phone, email, and chat in a timely manner
 Provide accurate information about our products and services
 Resolve customer issues and complaints with empathy and efficiency
 Process orders, returns, and exchanges as needed
 Maintain detailed records of customer interactions and transactions
 Collaborate with other departments to ensure customer satisfaction
 Participate in ongoing training and development opportunities
Benefits
 Health Insurance
 Dental Insurance
 Paid Training
 Paid Vacations
 401(k) Plan
 Work-from-home Stipend
 Flexible Schedule
Educational Qualifications
 High school diploma or equivalent required
Experience
 Previous customer service experience is a plus, but not required
Company Overview
American Express is a globally recognized financial services company that provides innovative payment solutions and services to millions of customers worldwide. We pride ourselves on delivering exceptional customer experiences and fostering a supportive and inclusive work environment. Our commitment to employee development and well-being ensures that our team members have the resources and opportunities they need to succeed. Join us and be part of a company that values your contributions and supports your growth.
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We Encourage You to Apply!
Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.
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