Regional Banker/Teller

About the position

The Regional Banker/Teller at PNC is a full-time member of the Branch Sales and Service Regional Resource team, responsible for engaging in proactive sales and customer service activities. This role focuses on teller transactions, selling bank products, and developing referral opportunities to enhance customer loyalty and financial wellbeing. The position is based in Lancaster, PA, and supports multiple branches in the area, emphasizing a collaborative approach to customer service and sales.

Responsibilities
? Manage the customer experience by identifying opportunities to improve financial wellbeing and create loyalty.
,
? Engage in proactive sales conversations through internal and outbound interactions.
,
? Deliver a full PNC conversation with every client interaction to identify appropriate solutions.
,
? Perform lobby engagement activities to connect with customers and position PNC products.
,
? Educate customers on options for managing financial transactions using technology and resources.
,
? Apply product and procedural knowledge to solve customer problems effectively.
,
? Adhere to all policies and procedures to manage risk and ensure operational efficiency.

Requirements
? 1+ years of related experience in banking or customer service.
,
? Knowledge of banking products and services.
,
? Effective communication skills and ability to manage multiple priorities.

Nice-to-haves
? Experience in retail lending and selling.
,
? Understanding of customer needs and problem-solving skills.

Benefits
? Medical/prescription drug coverage with Health Savings Account feature.
,
? Dental and vision options.
,
? Life insurance for employees and dependents.
,
? Short and long-term disability protection.
,
? 401(k) with PNC match and pension plans.
,
? Stock purchase plans.
,
? Dependent care reimbursement account.
,
? Back-up child/elder care support.
,
? Adoption, surrogacy, and doula reimbursement.
,
? Educational assistance programs.
,
? Robust wellness program with financial incentives.
,
? Paid maternity and parental leave.
,
? Up to 11 paid holidays each year.
,
? 8 occasional absence days each year.
,
? 15 to 25 vacation days each year, depending on career level.

Apply Job!