Clerical Support Assoc (FH)

Job Description

Performs receptionist/secretarial duties to expedite and coordinate unit operations. Serves as a liaison between the unit, internal hospital departments and external contacts.

Job Responsibility
? * Performs receptionist duties including, but not limited to:
? Directs patients, physicians, visitors and staff to appropriate areas
? Answers telephones, directs calls, and takes messages.
? Admits patients to unit. Labels doors and obtains addressograph plate.
? Coordinates room assignments with Patient Registration. Maintains/ changes patient record to reflect reassignment. Notifies appropriate staff when patient's room is ready.
? Schedules appointments for patient's tests and procedures. Coordinates transportation, as needed.
? Responds to patients on the intercom system and promptly relays information to appropriate staff member.
? Runs errands as necessary to lab, pharmacy, CSR, etc.
? Serves as a liaison with various hospital departments (i.e Central Service, Dietary, Environmental Services, Staffing Office, etc.).
? * Performs secretarial duties including, but not limited to:
? Transcribes physician's orders to appropriate documents.
? Enters requests for lab work/diagnostic testing into the computer system, including all requested demographic and clinical information.
? Enters significant patient data into the computer information system, i.e., reports, procedures, referral, admission, transfers, discharges, diet orders, etc.
? Maintains and updates patient medical record. Ensures admission consents and cytology forms are complete and filed. Prepares medical record to accompany patient on off-unit activity .Completes medical record upon patient discharge and transfers to Medical Records Department.
? Maintains various unit records (i.e., census sheets, etc.).
? Collects volume indicators for performance improvement activities and compiles statistics for reporting.
? * Maintains unit supply inventory. Orders and restocks office supplies and patient care items with respect to the guidelines/par levels for the unit.
? Performs related duties, as required.
? ADA Essential Functions

Job Qualification
? High School Diploma or equivalent, required.
? American Heart Association (AHA) Heartsaver Course, preferred.
? Prior clerical experience, preferred.
? Typing 30 wpm and/or data entry skills (80 keystrokes per minute), required.
? Knowledge of medical terminology, preferred.
? Ability to communicate effectively.
? Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

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