Administration Manager

Position Information

Hiring Manager:

Vice President of Administration

Department:

Administration

Department Overview

The Administration Department is focused on maximizing productivity and efficiency through daily administrative and logistical support. This is achieved by maintaining a detail-oriented and proactive approach to calendaring, projects and workflow, while remaining a reliable resource for guidance and assistance on departmental processes and procedures.

Position Responsibilities

Golub Capital is looking for an experienced and proactive Administration Manager to join the Administration Team. This player-coach role will oversee a team of Executive Assistants primarily supporting the Investor Partners Group (IPG), ensuring the seamless coordination of administrative functions across the department. The ideal candidate will demonstrate strong leadership skills, a keen attention to detail and the ability to drive team success while maintaining high levels of Gold Standard client service.

IPG encompasses Global Institutional Sales, Private Wealth, Structured Products, BDC, Product Specialist and Planning & Operations Teams.

Flexibility and availability outside of business hours may be required. Key responsibilities will include, but not be limited to, the following:
? Providing Executive Assistant support to IPG Senior Leaders
? Leading and mentoring the IPG Executive Assistant Team, ensuring Gold Standard client service
? Coordinating team schedules and monitoring / approving time off requests to ensure seamless coverage across all locations
? Training and onboarding new administrative staff, fostering a collaborative, high performing team
? Identifying and supporting learning and development opportunities for the team
? Collaborating with other Administration Managers to set and review Administration Department goals
? Acting as an advocate and mentor for the Administration Team
? Implementing process improvements for increased efficiency and service quality
? Conducting performance reviews and providing actionable feedback
? Engaging in high visibility projects and collaborating with Senior Leaders to support firmwide initiatives
? Contributing to high-impact decisions that affect the department and broader business operations
? Providing / coordinating administrative backup support to the Executive Assistant Team including support to the Executive level offices as needed

Candidate Requirements

Qualifications & Experience:
? Bachelor?s degree required
? Minimum 5 years? experience in a managerial capacity is preferred coupled with at least 10 years? experience in an Executive support role
? Strong leadership and coaching abilities
? Excellent computer skills including Microsoft Office suite; previous experience using a CRM program is a plus
? Excellent verbal and written communication skills
? Strong organizational skills
? Detail-oriented, meticulous, highly accurate
? Knows when to ask questions with a heightened sense of urgency
? Friendly, upbeat and collaborative demeanor; good at building alliances and possesses a helpful, client support attitude
? Capable of exhibiting diplomacy and discretion when handling confidential and sensitive information
? Strong work ethic
? Proactive problem-solving abilities
? A ?no task is too small? attitude
? Ability to manage changing demands in fast-paced environment with strong multi-tasking skills
? Enthusiastic about working in office and creating a Gold Standard hybrid work culture

Critical Competencies for Success

Our Gold Standards Model defines key behaviors and competencies across 4 dimensions: Leadership, Achieving Results, Personal Effectiveness and Thinking Critically. These behaviors and competencies drive our ability to win together.
? Leadership: Role models in this area consistently focus on the right goals and priorities and continually develop themselves and others. Always team players, they influence and engage with others to contribute to a supportive and inclusive culture where all feel welcome.
? Achieving Results: Role models in this area are high achievers who develop careful plans and deliver consistently and effectively. They hold themselves and others accountable for delivering high quality results, and they remove barriers to ensure others can contribute and grow.
? Thinking Critically: Role models in this area understand our business, rely on analytical reasoning and seek diverse perspectives to solve problems. They are forward thinking, anticipating issues and addressing them in advance.
? Personal Effectiveness: Role models in this area build strong relationships, treat others with respect and communicate effectively. They are driven to exceed expectations and are adaptable to changing circumstances.

The department-specific competencies define the knowledge, skills and abilities that are needed to successfully perform the functional or technical work of this role.
? Administrative Excellence: Understands administrative processes and systems (e.g., documentation, calendars, budgets, office management) and balances multiple priorities while maintaining accuracy.
? Internal Customer Focus: Understands internal customers? business and carries out administrative responsibilities to meet business needs and ensure satisfaction.
? Facilities Knowledge: Utilizes knowledge of facilities maintenance, office automation, and related processes to address issues and optimize performance.
? Office Automation: Understands office automation and drives related processes, leveraging an agile and creative mindset to drive innovative value creation, continuous process improvement and proactive learning through new technology, processes and people.
? Vendor Management: Manages and coordinates with external vendors. Researches and identifies new vendors as needed and monitors performance.
? Project / Program Management: Manages projects and / or programs through planning, identifying resources, monitoring and communicating project activities and assessing impacts of project decisions.

Compensation and Benefits

For New York Only: It is expected that the base salary range for this position will be $145,000 to $165,000. Actual salaries may vary based on factors such as skills, experiences and qualifications for the role. The total compensation package for this position may also include other elements and discretionary awards in addition to a full range of medical, financial and / or other benefits (including 401(k) eligibility and various paid time off benefits such as vacation, sick time and parental leave) dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, the employee will be in an ?at-will position? and the Firm reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time including for reasons related to individual performance, Firm or individual department / team performance and market factors.

Golub Capital is an Equal Opportunity Employer.

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