Administrative Assistant

About the position

The Full-time Administrative Assistant at Lower Macungie Township serves as a key intermediary between the township's citizens and its employees, providing essential office support primarily to the Department of Community and Economic Development. This role requires a professional demeanor, strong organizational skills, and the ability to handle multiple tasks while maintaining confidentiality and a commitment to public service.

Responsibilities
? Provides assistance to residents, contractors, developers, and vendors for Township-related business in a professional manner.
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? Answers incoming telephone calls, determines their purpose, and forwards to appropriate personnel or department.
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? Responds to walk-in inquiries regarding township-related and departmental business requests.
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? Refers the public to the appropriate department or staff member for technical inquiries.
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? Distributes and receives applications and department forms and processes them according to internal procedures with thorough attention to detail.
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? Provides office support and performs clerical duties such as typing, filing, data entry, document imaging, and photocopying.
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? Gathers, maintains, prepares, scans, and archives Township records in an organized fashion electronically and in hard copy form.
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? Maintains, creates, and distributes reports, spreadsheets, documents, and written processes.
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? Ensures legal notices and notifications are prepared and comply with the law.
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? Assists with preparation of meeting minutes and agendas and attends night meetings as needed.
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? Provides back-up to other support staff as needed, while working in a team environment.
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? Coordinates schedules and calendars by arranging meetings, appointments, and inspections.
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? Composes correspondence, memos, presentations, reports, and other documents as requested.
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? Inputs and maintains data in various computer systems.
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? Types, formats, and proofreads a variety of materials including correspondence, memos, and reports.

Requirements
? High school diploma required; Associate's degree preferred.
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? Five+ years' experience in an office environment, preferably dealing one-on-one with external customers.
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? Proficient in Microsoft Office and Adobe.
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? Experience in municipal government office and filing/inventory tracking/maintenance preferred.
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? Excellent communication and interpersonal skills.

Nice-to-haves
? Experience in customer service for at least 1 year.
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? Knowledge of general office procedures and equipment.

Benefits
? 401(k)
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? Dental insurance
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? Employee assistance program
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? Health insurance
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? Life insurance
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? Retirement plan
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? Tuition reimbursement
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? Vision insurance

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