Remote Online Chat Agent

We are seeking a Remote Online Chat Agent to join our team in Springfield, MO 65802. As a chat agent, you will be responsible for providing excellent customer service and support through online chat platforms.
Responsibilities
??? Respond to customer inquiries and provide support through online chat...
??? Assist customers with product information, order status, and issue resolution
??? Maintain a positive and professional attitude while interacting with customers
??? Document customer interactions and follow up as needed
??? Meet or exceed performance goals for response time and customer satisfaction
Qualifications
??? Excellent written communication skills
??? Ability to multitask and prioritize in a fast-paced environment
??? Customer service experience preferred
??? Proficiency in typing and navigating online chat platforms
??? High school diploma or equivalent

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