[Remote-Position] Assistant Manager, Digital Education Programs

Role Snapshot:

• Location: Remote
• Start Date: Immediate openings available
• Company: Workwarp
• Position: Assistant Manager, Digital Education Programs (PH)
• Compensation: a competitive salary

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This is a year-long, project hire assignment.

Responsibilities: • Rollout Strategy Development: • Partner with department leadership to design a detailed and effective rollout strategy. • Set timelines, milestones, and key performance indicators to ensure the success of the rollout. • Learning Management System Management: • Refine and customize courses within the Moodle LMS to meet the needs of DTG, participating teachers, and schools. • Develop and implement the enrollment process, ensuring that all participants are properly registered and have access to the necessary courses. StageConnect will enroll potentially thousands of users across hundreds of schools, all with unique combinations of required courses. • Application & Licensing Management: • Develop, implement, and oversee the school application process. StageConnect will be awarded to applicant schools based on criteria determined by DTG. • Work within established systems to ensure all recipient schools successfully license their musical and receive their physical materials. • Troubleshooting and Technical Support: • Provide ongoing troubleshooting for both technical and operational issues related to the LMS and the program. • Work closely with IT, other departments, and the Moodle vendor to resolve any challenges that arise during the rollout and program implementation. • Monitoring and Reporting: • Monitor class activity within Moodle to ensure active participation and engagement. • Generate and analyze reports on program progress, participant performance, and overall program effectiveness. • Synchronous Session Programming: • Schedule, organize, and manage synchronous online sessions as part of the StageConnect program. • Coordinate with presenters/panelists and participants to ensure sessions run smoothly. • Communications: • Maintain clear and consistent communication with recipient schools, teachers, and internal stakeholders throughout the entire process. • Regularly update all parties on project milestones, timelines, and any changes to the rollout plan. • Address and resolve any questions, concerns, or issues raised by schools and teachers in a timely manner. • Partner with DTG’s publicity department to develop and execute a communications plan that highlights the program rollout. • Documentation and Reporting: • Templatize all significant communications with recipient schools, teachers, and internal stakeholders for potential future programming. • Prepare regular progress reports for department leadership and other key stakeholders. • Feedback Loop: • Establish a feedback loop with recipient schools and teachers to gather insights and suggestions for ongoing improvement of the program. • Communicate feedback to relevant teams within the company to refine and enhance program offerings.

Basic Qualifications: • Minimum of 5 year’s experience leading learning management system implementations and related project management • Proven experience with learning management systems and project management • Proficiency in Moodle • Strong organizational and time management skills, with the ability to handle multiple tasks and meet deadlines • Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams • Technical aptitude with the ability to troubleshoot and resolve learning management system issues, and the capacity to recommend more effective approaches or platforms as necessary • Familiarity with synchronous and asynchronous learning models • A customer-service oriented mindset and willingness to collaborate with teachers and colleagues

Additional Qualifications: • Bachelor’s degree in education, ed-tech, project management, instructional design, or a related field, OR comparable experience; arts-education experience a plus • Experience in grant management is a plus

The hiring range for this position in New York, NY is $71,700 to $92,700 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. Apply Job!

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