[Remote-Position] US-CA-Remote - Fulfillment and Delivery Senior
We're looking for a high-impact individual to join our team as a Us-ca-remote - Fulfillment And Delivery Senior Director/vice President! This is a fully Remote role, offering you the flexibility to work from anywhere. This position requires a strong and diverse skillset in relevant areas to drive success. We offer a clear and simple compensation of a competitive salary for this position.
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OVERVIEWTranscorp Services LLC is seeking a Fulfillment and Delivery Senior Director/Vice President for the Fulfillment and Delivery team.
Who we are: At Transcorp, we're not just a delivery company; we're the force behind faster, smarter, and more reliable fulfillment. Join a team that's transforming the way products move, creating better jobs, and delivering at unprecedented speeds. We're not just growing; we're redefining what it means to deliver.
About our Fulfillment and Delivery team: The Fulfillment and Delivery team fulfills customer orders for Transcorp's retail partners. We strive to provide exceptional service to every customer, maximize efficiency in our operations, and create a safe and fulfilling workplace for our team members.
Highlights: The Vice President/Senior Director will work remotely within designated region(s) with regular travel to retail and Hub locations. The Vice President/Senior Director is a leadership role reporting to the President, and is responsible for the performance and P&L of the delivery operations. As a Vice President/Senior Director, you will lead the site and delivery teams.
ABOUT THE JOB
As a Vice President/Senior Director you will be responsible for the management and development of Fulfillment and Delivery Supervisors and Managers, leading site and delivery teams to achieve planned metrics goals, developing and executing change management solutions, and ensuring efficiency, accuracy, quality control, and professionalism through every step of the picking and delivery process.
 Serve as owner and leader for on-the-ground retail operations teams
 Lead, manage and develop a multi-level, diverse and geographically dispersed team
 Build a high-performing team of associates, supervisors, and managers who deliver exceptional customer service and business results
 Build an employee culture that makes Transcorp an employer of choice
 Establish and execute recruiting goals for managers and recruiters
 Serve as a critical thought partner and collaborator to cross-functional teams, retail partners, and vendors
 Partner with cross-functional teams to build and execute strategies to engage, recognize and support the site and delivery teams
 Demonstrate high emotional intelligence and ability to lead, coach, and manage a diverse workforce
 Create and implement operational strategy
 Identify operational opportunities and deficiencies to implement new processes
 Lead initiatives that support operating efficiency, growth and profitability goals
 Provide operational perspective to senior leadership including logistics to ensure best practices and protocols
 Ensure necessary resources and tools are available to to support long term vision and goals
 Develop and maintain retail partner relationships
 Professional-level written and verbal communication
 Exemplify the highest standards of professionalism and integrity to promote the culture, values, and mission of Transcorp
 Regular business travel (approximately 40% travel) to regions/zones
 Perform other duties as assigned
ABOUT YOU
 Experience working with and managing diverse and multi-level teams
 Possess strong motivational and leadership skills
 Eligible to work in the United States
 Valid Driver's License
 Must have a smartphone with a data plan (Eligible for partial phone bill reimbursement)
 Must have access to and the ability to safely operate a reliable car and automobile insurance coverage
 Flexible schedule with availability to work holidays, evenings, and/or weekends
 Bachelor's degree or equivalent work experience
 10+ years of experience as a leader in operations, retail stores, or similar (grocery, ecommerce, retail, or similar related experience preferred)
 Excellent interpersonal communication, organization, planning, and prioritization skills
 Superb talent evaluation skills to vet and select the right talent for site and delivery teams
 Demonstrated success as a manager of managers. Passion for leading and developing hourly associates, supervisors, and managers
 Commitment to exceptional customer service and operational execution. Build a culture of excellence for your team. Continuously identify and eliminate waste as we strive to deliver best-in-class service with industry-leading efficiency. Lean Six Sigma or similar experience preferred
 Confront operating with the ambiguity, expectation of change, and rapid pace of play that comes with working at a startup
 Data-driven mindset. Interpret dashboards and reports, and use data storytelling to quantify and illuminate improvement opportunities, as you work with cross-functional stakeholders to refine our operating model
BENEFITS OF JOINING OUR TEAM
 Medical, Dental & Vision eligible as of the date of hire
 401(k) with company match
 Competitive Pay
 Paid company holidays
 Paid Time Off
 Mileage Reimbursement
 Partial Cell Phone Reimbursement
 Wellbeing Programs: Spring Heath & Guardian EAP
ABOUT TRANSCORP SERVICES LLC
At Transcorp, we believe in doing things differently. As a part of our team, you're not just an employee; you're a key player in transforming the delivery industry. Here's what makes us stand out and why you should be a part of the Transcorpteam:
Fast-Track Your Career
 Accelerate your career with us. Our fast-paced environment rewards ambition and reliability with competitive pay and dependable hours.
Own Your Role
 Be a key player in our success. We empower you to own your role, whether you're behind the wheel or packing orders in our warehouse.
Speed and Innovation
 Join the company at the forefront of speed and innovation. We're not just delivering products; we're setting new industry standards.
Dynamic Environment
 Be a part of a dynamic team that's not afraid to challenge the status quo. Your ideas matter, your contribution counts, and together, we're pushing the boundaries of what's possible.
At Transcorp, we're not just delivering to our customers; we're delivering better careers. Join us on this exciting journey, and let's transform the future of fulfillment together. Apply Job!
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