[Work From Home] Work From Home-Admin Assistant
Core Information:
- Compensation: a competitive salary
- Start Date: Immediate openings available
- Location: Remote
- Position: Work From Home-admin Assistant
- Company: Workwarp
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Responsibilities:  Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities  Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction  Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system  Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients  Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutionsRequirements:  Experience: Proven experience in a customer service role or within the travel industry  Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems  Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment  Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally  Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones  Education: High school diploma or equivalent; additional certification in travel and tourism is a plus
Benefits:
 Remote Work: Enjoy the flexibility of working from home with a supportive team environment
 Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives
 Professional Development: Access to ongoing training and development opportunities within the travel industry
 Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge
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