[Work From Home] Looking for Program Operations Manager
Position at a Glance:
- Position: Looking For Program Operations Manager, Washington D.C
- Location: Remote
- Company: Workwarp
- Compensation: a competitive salary
- Start Date: Immediate openings available
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Job title: Program Operations Manager, Washington D.C Company: Reading Partners Job description : This website uses cookies to customize and improve your experience. If you are a California resident, you may be entitled to certain rights regarding your personal information. Additional information about our data collection practices and location specific notices is available on our privacy policy. X Accept Cookies This website uses cookies to customize and improve your experience. If you are a California resident, you may be entitled to certain rights regarding your personal information. Additional information about our data collection practices and location specific notices is available on our privacy policy. X Accept Cookies Sign In Program Operations Manager, Washington D.C. Job Details Job Location Reading Partners Washington, DC - Washington, DC Position Type Full-Time Job Category Program Management Program Operations Manager, Washington D.C. Reading Partners is changing the education landscape. We are a leader in working to solve the literacy crisis in our country by leveraging community volunteers in under-resourced schools. Our diverse and expansive volunteer base provides one-on-one tutoring to students twice weekly, and our program is proven to help children master the reading fundamentals they need to unlock their potential as successful, happy and confident readers in school and in life. Our people are our heartbeat and our greatest resource; we are all passionately rallied around our mission to help children become lifelong learners by empowering communities to provide individualized instruction that works. Join our stellar team leading the charge to deepen our impact and expand our service. to learn more about Reading Partners. The high level: The Program Operations Manager (POM) is part of the program staff at Reading Partners, Washington, DC. The Program Operations Manager's main role is to provide operational leadership and administrative and capacity-building support to the region?s programmatic initiatives. At the regional level, the POM reports directly to the Program Director and works collaboratively with Program Managers. They will manage all programmatic and some organizational operations and center-based operations to support program implementation. This role will be essential to carrying out our mission by helping us maintain accurate operational systems for online and in-office resources. The Program Operations Manager role is an exciting opportunity for a highly organized, entrepreneurial, and detail-oriented professional. What you?ll do: Lead recruitment of AmeriCorps members and hourly staff for Reading Partners, Washington, DC Collaborate with local program staff and the National Admissions and Recruiting team Serve as the main driver for Americorps recruitment operations, selection, onboarding and coaching in the region, including: Driving local Americorps recruitment efforts Developing partnerships with the career departments at local universities Designing and implementing a streamlined hiring process Managing Americorps onboarding processes Facilitating a successful on-boarding/off-boarding for all Americorps members Lead the onboarding process for hourly staff Assist the Program Director with hiring, placement, on-boarding, and off-boarding for hourly staff Drive onboarding efforts for hourly staff Ensure that they have the proper materials, resources, and set up to be successful in the region Maintain and improve operational support for the region Support staff with AmeriCorps timesheet approval, ensuring accurate data is collected and submitted. Review virtual ?clock-in? records to confirm alignment with submitted timesheets Communicate with Program Managers in a timely manner when corrections are needed Track approval status of all timesheets every 2 weeks, by pay period Manage regional facing on-corps time cards and member records Centralize training logistics and operations for AmeriCorps Members and hourly staff Coordinate and schedule virtual meetings operations on training days, working closely with Program Managers Maintain accurate invitations on the Regional Calendar and track training attendance Support training moderation in Zoom creating breakout rooms, taking attendance, etc. Work with PM to plan and execute the reading centers End of Year Celebrations Coordinate various service day activities including but not limited to 911, Winter book distribution, MLK day, AmeriCorps service week, Spring book distribution Update, create and maintain resource management systems to ensure accurate accounts of all resources: Improve and maintain communication channels that effectively and efficiently inform staff of important deadlines Technology devices management (MacBooks, Ipads, headphones, hotspots, etc.) Maintain/update the system to track, order, and disburse devices Work with National IT staff to manage the upkeep and maintenance of devices Manage procurement processes to ensure the tutoring centers in schools has all necessary supplies Manage all components of curriculum materials for each tutoring center Work with National to conduct yearly audit for curriculum materials needs Create a system for ordering and disbursement of curriculum materials Organize and plan materials sorting and packaging when needed before disbursement Track when and where materials are distributed Ensure all reading centers are supplied with the required materials Work with Program Managers to coordinate the pick-up and or delivery of materials Maintain office space organization and coordinate general & program department supply ordering Track, manage & ensure disbursement of all department supply orders Work with programs staff to develop and maintain program materials organization in the office Coordinate with Regional Leadership on overall supply management and office space organization Provide day-to-day administrative support to the regional program team Track school base supply requests and orders as well as support supply collection and or delivery Support coordination of tutoring center-based technology replacement As needed, provide capacity-building support to Reading Partners school-based tutoring centers: Substitute to provide Reading Center coordination and day-to-day operations, as needed in the event of a Program Coordinator's absence Substitute Reading Partners Connects and Reading Partners Traditional tutoring sessions when volunteer tutors are out In partnership with Program Managers and AmeriCorps Program Coordinators, support Reading Partners program goals for the region; Handling materials and resources: Able to lift boxes up to 50lbs Able to deliver items to schools as needed (sponsored rideshare is available for non-drivers) Other duties as needed. How you?ll do it: Relationship Development & Communication: Cultivate strong relationships with local organizations, religious centers, and nonprofits to ensure that their leadership is aware of Reading Partners and our AmeriCorps positions by conducting info sessions, emailing, sending flyers, and more. You are an effective communicator and a natural ?connector?, and you have a track record of successfully establishing rapport quickly and maintaining relationships, even at a distance. Educational/AmeriCorps Expertise: Ensure that the information we provide to organizations and potential candidates is accurate, thorough, and engaging Project Management: Demonstrate an ability to manage time effectively, balance multiple competing priorities at once, and, above all, remain adaptable, flexible, and positive while navigating challenges. Anticipate challenges or questions and proactively act to address them. Understand larger strategic priorities and make measurable progress against these larger goals. Show an ability to make quick, sound, and on-the-fly decisions that consider all stakeholders. See the bigger picture and be able to drill down to smaller details and connect the dots. Innovative Thinking: Demonstrate an ability to create processes and systems to streamline internal operations in the region. Demonstrate a high level of comfort with ambiguity and an ability to create order. Demonstrate an aptitude for framing problems as opportunities and always pushing to streamline further. What we offer: Reading Partners offers the full package ? great benefits, a great place to work, and the opportunity to have a glowing and growing career. We offer a competitive compensation of $65,811 - $77,425 commensurate with experience. This is a full-time, salaried position. We offer an exciting and dynamic culture, and we commit to investing in and supporting our amazing people to grow their careers with us. The other things you need to know: Travel: This position requires travel throughout Washington, DC. Typical Physical & Mental Demands: Requires prolonged sitting with some bending, stooping, and stretching, and eye-hand coordination and manual dexterity sufficient to operate a keyboard, telephone, photocopier, calculator, and other office equipment. Requires normal range of hearing and eyesight to communicate with volunteers and staff. Also requires flexibility to adapt to a changing environment readily. What?s Next? If you?re interested in joining our Reading Partners team, please submit the following application materials to our online job posting: A cover letter describing your interest in Reading Partners and how your past experience has prepared you for this role. Please include your salary needs Resume Qualifications About you You?ll be successful in this role if you: Boast a deep belief in our mission Bachelor?s degree Have experience with organization operations management Can work independently or with limited supervision Interact effectively with diverse groups of people Are proficient at creating & maintaining effective systems using Google Suite Have excellent time management skills & detail-oriented Experience reviewing inventory systems with close attention to detail Root your work in our Can prove eligibility to work in the United States legally COVID-19 vaccination is required unless a medical or religious accommodation is requested and approved. Please review our . Bonus Points if you: Are an AmeriCorps, Peace Corps, or other national service alum/alumna Have experience working in the launch or growth phases of organizations Are bilingual (Spanish speaking preferred) Expected salary : $65811 - 77425 per year Location : Washington DC Apply Job!Â
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