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Urgently Hiring: Remote Call Center Representative

Remote, USA Full-time Posted 2025-05-22

We are currently looking for a skilled and motivated Remote Call Center Representative! Experience the best of both worlds with this role based in our innovative Remote office. This position requires a strong and diverse skillset in relevant areas to drive success. An attractive remuneration of a competitive salary is on offer for the successful candidate.

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Shangri La Construction in Los Angeles, CA is looking for one remote call center representative to join our team. We are located on 660 S Figueroa St, Suite 1888. Our ideal candidate is self-driven, motivated, and engaged.

Benefits...
• We offer many great benefits, including free early access to your pay through Homebase.

Responsibilities

• Take customer calls and provide accurate, satisfactory answers to their queries and concerns

• De-escalate situations involving dissatisfied customers, offering patient assistance and support

• Call clients and customers to inform them about the company’s new products, services and policies

• Guide callers through troubleshooting, navigating the company site or using the products or services

• Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items

• Collaborate with other call center professionals to improve customer service

• Help to train new employees and inform them about the company’s customer management policies

Qualifications
• We are looking forward to hearing from you Apply Job!

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We Want to Hear From You!

If this role sounds like a perfect fit, don't hesitate. Apply today and let's build the future together.

Apply To This Job

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