Back to Jobs

Urgently Hiring: Customer Support Agent - Work From Home

Remote, USA Full-time Posted 2025-05-22

If you're driven by purpose, this role is for you. We are hiring a Customer Support Agent - Work From Home! Our Remote office provides a state-of-the-art and comfortable workspace. This position requires a strong and diverse skillset in relevant areas to drive success. A salary of a competitive salary is offered, reflecting your skills and experience.

Â


Â

Employer Industry: Telehealth Services

    Why consider this job opportunity:
  • Competitive salary with flexible hours
  • Fully remote position, allowing work from anywhere in the U.S.
  • Opportunity to contribute to the success of therapists and improve patient care
  • Collaborative work environment with cross-functional teams
  • Chance to drive continuous process improvements based on therapist feedback
    What to Expect (Job Responsibilities):
  • Manage day-to-day therapist questions and requests through a shared mailbox and various support channels (SMS, phone, emails)
  • Provide support to therapists to ensure their success along the treatment journey
  • Share feedback and insights with the team on common themes expressed by therapists
  • Collaborate with cross-functional teams to enhance processes
  • Document knowledge bases and saved responses for improved patient service
    What is Required (Qualifications):
  • Must be available and punctual for scheduled work shifts
  • Exceptional written and verbal communication skills
  • Ability to manage multiple support channels effectively
  • Strong problem-solving skills to address therapist inquiries
  • Experience in customer service or a related field
    How to Stand Out (Preferred Qualifications):
  • Experience in a telehealth or healthcare-related customer service role
  • Familiarity with documentation and knowledge management systems
  • Ability to identify and analyze process improvement opportunities
  • Strong interpersonal skills for effective collaboration with team members

#Telehealth #CustomerSupport #RemoteWork #ProcessImprovement #Healthcare

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Apply Job!

Â

Don't Hesitate, Apply!

Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today!

Apply To This Job

Similar Jobs

Urgently Hiring: Customer Support Analyst

Remote, USA Full-time

Urgently Hiring: Customer Support Assistant - Canadian Remote

Remote, USA Full-time

Urgently Hiring: Customer Support Associate

Remote, USA Full-time

Urgently Hiring: Customer Support - Data Entry

Remote, USA Full-time

Urgently Hiring: Customer Support Executive Assistant - Part Time

Remote, USA Full-time

Urgently Hiring: Customer Support Executive - Bangla speaking

Remote, USA Full-time

Urgently Hiring: Customer Support Happiness Officer - Slovakian

Remote, USA Full-time

Urgently Hiring: Customer Support Lead (Night Shift)

Remote, USA Full-time

Urgently Hiring: Customer Support Leader

Remote, USA Full-time

Urgently Hiring: Customer Support - Phones, Tickets (4390)

Remote, USA Full-time

Delta Airlines Remote Data Entry Jobs $28/H - Work From Home Job

Remote, USA Full-time

Insurance Agent

Remote, USA Full-time

Product Designer/Sr Product Designer, IT (Design Systems)

Remote, USA Full-time

Urgently Need K-12 Tutor / Teacher (PT) in Orland Park, IL

Remote, USA Full-time

Immediate Hiring: Core HR Global Process Owner (Remote)

Remote, USA Full-time

American Airlines (Customer Service) Remote Jobs - No Experience...

Remote, USA Full-time

Customer Support Associate (Entry Level)

Remote, USA Full-time

Apply Now: Need English Tutor ? Work from Home in Southaven, MS

Remote, USA Full-time

[Entry Level/Remote] Data Entry Administrator / Purchase Assistant

Remote, USA Full-time

Sales Development Representative, Inbound (R-17857) in Jacksonville, FL

Remote, USA Full-time