Join Today: Remote Chat Agent (Entry-Level) at KeyGlee
A great starter role is available at workwarp for a Remote Chat Agentat Keyglee! Whether you're in our Remote hub or working remotely, you'll be a core part of the team. This position requires a strong and diverse skillset in relevant areas to drive success. The compensation for this role is benchmarked at a competitive salary.
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Job DescriptionJob Summary...
We are seeking an entry-level Online Chat Agent to join our customer support team. As an Online Chat Agent, you will be responsible for providing exceptional customer service through live chat, answering customer inquiries, and resolving issues in a timely and professional manner.
Key Responsibilities
 Respond to customer inquiries via live chat in a timely and professional manner
 Resolve customer issues and concerns with empathy and understanding
 Provide accurate information about products and services
 Utilize problem-solving skills to troubleshoot and resolve issues
 Collaborate with internal teams to resolve complex customer issues
 Meet and exceed customer satisfaction and chat performance metrics
Requirements
 0-2 years of customer service experience (chat experience a plus)
 High school diploma or equivalent required
 Excellent communication and problem-solving skills
 Ability to work in a fast-paced environment and multitask
 Basic knowledge of computer software and technology
 Strong attention to detail and customer service skills
Preferred Qualifications
 Experience with chat software and technology
 Knowledge of customer service principles and practices
 Certification in customer service (e.g., Certified Customer Service Representative)
 Experience working in a call center or customer service environment
What We Offer
 Competitive salary and benefits package
 Comprehensive training and development programs
 Opportunities for career growth and advancement
 Flexible scheduling and remote work options
 Recognition and rewards for outstanding performance
Available shifts and compensation: Available shifts all days except Sundays. Compensation is $20.00 - $54.00/hour.
About KeyGlee: KeyGlee is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at www.keyglee.com.
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