Join Today: Inbound Customer Service Representative (WFH)
We're looking for a reliable person to join us as a Inbound Customer Service Representative! The role is situated in Remote, offering a fantastic work environment. This position requires a strong and diverse skillset in relevant areas to drive success. This role offers a salary package of a competitive salary, commensurate with experience.
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Employer Industry: Home Medical EquipmentWhy Consider This Job Opportunity...
 Pay starting at $15.50 with a Monthly Bonus program opportunity, offering potential unlimited earnings
 Opportunity for remote work after successful completion of in-office training and meeting management expectations
 Comprehensive benefits package including 401k, medical, dental, and vision insurance
 Generous paid time off and paid holidays
 Employee recognition program and bonus/incentive opportunities
 Supportive team-oriented work environment focused on patient care
What To Expect (Job Responsibilities)
 Serve as a patient advocate to resolve questions or concerns
 Collect and input patient data into the e-Intake system
 Verify product and service details according to regulations and guidelines
 Provide basic technical assistance and education regarding CPAP equipment
 Manage high-volume inbound phone calls for initial intake processes
What Is Required (Qualifications)
 High school diploma or GED equivalent
 1 to 3 years of related work experience in a team-oriented environment
 Strong background in customer service
 Basic computer and internet skills, along with passing a typing test
 Valid driverÂs license with a clean driving record (when applicable)
How To Stand Out (Preferred Qualifications)
 Experience in the medical field and administrative record management
 Knowledge of Durable Medical Equipment (DME) or Home Medical Equipment (HME)
 Familiarity with billing reimbursement and insurance policies
 Ability to maintain confidentiality and handle sensitive information
 Proficient in medical terminology
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Join Our Team!
This is a fantastic opportunity to grow your career. If you have the skills and passion we're looking for, please submit your application today.
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