Join Today: Customer Service Representative Remote

An exciting opportunity awaits for a talented Customer Service Representative Remote! This position is based in Remote and we are looking to fill it quickly. This position requires a strong and diverse skillset in relevant areas to drive success. The salary for this position is set at a competitive salary.

Â

Â

The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.

Responsibilities: • Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues. • Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs. • Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic. • Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development.

Requirements: • 1-2 years proven experience in supporting client success • Excellent written and verbal communication skills • Ability to address complaints and issues with effective solutions and a positive attitude • Passion for delighting customers with above and beyond service • Excellent time-management and prioritization skills • Familiarity with CRM system Apply Job!

 

Your Future Starts Here

Don't miss out on this exciting role. We are looking forward to hearing from you. Apply now!

Apply To This Job