Immediate Hiring: RX Atlanta (Part-Time)

Contribute to a meaningful mission at workwarp. We need a RX Atlanta! This role is 100% remote, giving you full control over your work environment. This position requires a strong and diverse skillset in relevant areas to drive success. A salary of a competitive salary is offered, reflecting your skills and experience.

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This is a part-time remote customer role that involves managing communications at various stages to ensure timely and professional responses, proactive follow-up, and efficient issue resolution, thereby providing an exceptional customer experience to the residents of the buildings we manage.

Responsibilities: • Gain a deep understanding of the real estate and property management industry to assist with inbound and outbound inquiries • Manage inbound and outbound communications at various stages to ensure timely and professional responses, proactive follow-up, and issue resolution • Provide amazing customer experience and delight our customers through best-in-class issue resolution and relationship building • Establish and maintain good rapport by using positive language and anticipating the needs of our Daisy Community members • Build sustainable relationships and engage Daisy Community members by “going the extra mile” • Follow communication “scripts” when handling different topics and identify opportunities to elevate the overall customer experience process through scalable solutions • Work cross-functionally with departments such as Advisory, Compliance, and Operations to ensure that customers are getting what they need promptly • Coordinate the scheduling of appointments, including vendors, as necessary • Assist Account Management team in building and maintaining relationships • Meet personal, department, and, company KPIs/OKRs

About you:
• Proficiency in English (reading, writing, comprehension, and speaking); additional language skills are a plus.
• Customer service or hospitality experience
• Able to work a flexible schedule including (Days, evenings, weekends & holidays)
• Self-motivated, can maintain composure and stay focused under pressure
• Great at problem-solving with a keen eye for details
• Impeccably organized and able to improve processes
• Stellar written and verbal communication skills
• Flexibility with changing job duties and responsibilities
• Excellent at time management and prioritizing tasks
• Experienced with juggling multiple communication channels (inbound calls, chats, and emails)
• Experience with, Zendesk, Google Suite, or related tools, as well as the ability to learn new systems and platforms

Salary Range: $10-$12 per hour

(16-32 hours per week /2-4 days)

Available to work a flexible schedule, that will be a mix :
• Day shifts
• Evening shifts
• Weekends
• Holiday shifts

Please ensure your availability aligns with these requirements before applying. Apply Job!

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