Immediate Hiring: Remote Call Center Representative (Nova Scotia)
Ready to take the next step in your career? Join us as a Remote Call Center Representative! We believe in flexibility; this hybrid role lets you balance your time between our Remote office and home. This position requires a strong and diverse skillset in relevant areas to drive success. You will be compensated with a competitive salary for your time and effort.
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Employer Industry: Business Process OutsourcingWhy Consider This Job Opportunity
 Competitive starting compensation commensurate with experience
 Regular reviews and raises awarded based on tenure and performance
 Daily, weekly, and monthly incentive programs with prizes including electronics and trips
 Paid time off, paid holidays, and paid training opportunities
 Access to medical, dental, and vision coverage options after 30 days of employment
 Fun and engaging work environment with a casual dress code
What To Expect (Job Responsibilities)
 Handle inbound customer inquiries and troubleshoot basic technical issues
 Assist customers in adding or removing products and services
 Utilize systems and technology for account management tasks
 Identify sales opportunities and apply sales skills to upgrade services
 Ensure first call resolution through effective problem-solving and call handling
What Is Required (Qualifications)
 Must be 18 years of age or older
 High school diploma or equivalent
 Excellent organizational, written, and oral communication skills
 Ability to type swiftly and accurately (20+ words per minute)
 Basic knowledge of Microsoft Office Suite and Windows operating system
How To Stand Out (Preferred Qualifications)
 Previous experience in customer service or technical support roles
 Strong aptitude for conflict resolution and negotiation
 Ability to thrive in a fast-paced environment with changing circumstances
 Exceptional interpersonal skills and ability to build relationships
#BusinessProcessOutsourcing #CustomerService #TechnicalSupport #CareerGrowth #IncentivePrograms
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