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[FULL TIME Remote] Level 1 Chat Support Agent

Remote, USA Full-time Posted 2025-05-22

Position at a Glance:

  • Position: Level 1 Chat Support Agent
  • Company: Workwarp
  • Compensation: a competitive salary
  • Location: Remote
  • Start Date: Immediate openings available

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Join today as a Service Desk Chat Agent and embark on your journey in the tech support world. This role is perfect for individuals with a knack for problem-solving and a passion for excellent customer service, all from the comfort of your home.

What You Will Do...

Provide real-time assistance and technical support to users via live chat. Efficiently handle incoming chats and maintain accurate tracking of discussions and solutions in our system. Utilize a comprehensive knowledge base to diagnose issues and ensure resolutions that satisfy users. Key Requirements:

Access to a laptop, phone, or tablet with a stable internet connection.
Basic English writing skills are necessary.
No previous experience in live chat support is required; we provide full training.
Rate:

$35 per hour depending on the efficiency and complexity of interactions.
Work Environment:

Fully remote; work from anywhere in the United States.
Flexible working hours tailored to your schedule.
Ideal Candidate:

Detail-oriented with strong communication skills.
Eager to learn and apply new tech support solutions.
Ready to start immediately and capable of working independently.
If you’re ready to start a career in tech support and meet the requirements, please apply today Apply Job!

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Join Our Team!

This is a fantastic opportunity to grow your career. If you have the skills and passion we're looking for, please submit your application today.

Apply To This Job

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