[FULL TIME Remote] FT CALL CENTER SUPPORT REP (WORK FROM HOME)
Fit right into our supportive and forward-thinking team as a FT CALL CENTER SUPPORT REP! Join our team in the heart of Remote and enjoy a dynamic work environment. This position requires a strong and diverse skillset in relevant areas to drive success. The compensation for this role is a competitive salary, reflecting our commitment to attracting the best.
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Employer Industry: Customer ServiceWhy Consider This Job Opportunity...
 Competitive pay with a $500 retention bonus
 Comprehensive medical, dental, and vision benefits
 401K retirement plan
 Paid time off (PTO) and paid training
 Equipment provided for remote work
 Opportunity to work fully remote from anywhere in the U.S.
What To Expect (Job Responsibilities)
 Handle a large volume of inbound phone calls and assist with outbound call campaigns
 Answer general inquiries and transfer calls to appropriate departments
 Maintain a friendly and courteous communication style with callers
 Document all communications in the company database
 Conduct follow-ups with customers as necessary
What Is Required (Qualifications)
 Must be available and punctual for scheduled work shifts
 Exceptional phone and listening skills
 Strong written and verbal communication abilities
 Ability to work effectively in a remote environment
 Previous experience in a customer service role preferred
How To Stand Out (Preferred Qualifications)
 Experience in call center operations or support
 Familiarity with customer relationship management (CRM) systems
 Proven ability to handle high call volumes
 Bilingual skills (English and another language)
#CustomerService #RemoteWork #CareerOpportunity #CompetitivePay #BenefitsIncluded
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