[FULL TIME Remote] Collections Representative, Small Business
A new position has opened up at workwarp for a Collections Representative, Small Business! We offer a flexible, hybrid Remote arrangement for this position. This position requires a strong and diverse skillset in relevant areas to drive success. You will be compensated with a competitive salary for your time and effort.
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We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. #BI-Hybrid #LI-HybridAbout the role:
The Collections Representative is primarily responsible for providing small businesses with payment options to fit their unique situations and allowing them to maintain personal and professional dignity as they fulfill their financial obligation to our company. As a Collections Representative, you will have the opportunity to ensure positive interactions with our small business customers when they have encountered a hardship.
Responsibilities:  Handle inbound and outbounds calls to customers regarding overdue payments  Find solutions for customers who are past due on their account to get them back up to date  Follow up with customers via email and answer any questions that they may have  Maintain accurate, up-to-date information of customer interactions  Move existing... customers through various stages of delinquency with a proficiency to brings loans to a current status  Follow all collection laws and legal practice
Requirements:  Strong verbal communication and negotiation skills  Aptitude to express empathy and patience while discussing sensitive issues  Ability to balance multiple priorities, independently problem solve, and effectively handle changing situations  The drive to exceed your goals in a fast-paced, metric driven environment  Computer proficiency and accurate data entry skills required  Prior experience using Salesforce is a plus  Knowledge of FDCPA and FCRA practices
For Colorado-based candidates, the total compensation target is $52,000-$70,000. Actual compensation may vary based on experience, including a candidateÂs qualifications, skills, competencies, and may fall outside of the range shown. The successful candidate may also be eligible to participate in incentive and benefits plans. More details about our company benefits can be found at the following link: Enova Benefits Apply Job!
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