Inside Sales Manager

Ajax Systems is an international technology company and Europe’s largest developer and manufacturer of security systems with smart home features. Ajax products form an ecosystem of more than 70 devices. Our technologies protect premises from burglary, detect fire, prevent water leaks, and allow controlling home appliances. Ajax Systems production facilities include three plants — two in Ukraine and one in Turkey. We also have three R&D offices: in Kyiv, Kharkiv and Vinnytsia. Today, Ajax products protect over 2 million users in 169 countries worldwide and have earned numerous awards for their reliability, ease of use, and innovation. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe. 

A large professional team is driving the success and ambitions of our company. Ajax Systems has 2 780 employees and continues to scale. The Global Business Development team consists of strong regional professionals because we know that local experts best understand the specifics of the markets. The company has offices and representatives all over the world: UAE (Dubai), Italy, Spain, Germany, Poland, Canada, UK and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems. 

Ajax Systems is a Ukrainian success story, a place of incredible strength and energy.

Key requirements:

Proven experience in inside sales, preferably in a B2B environment

Excellent verbal and written communication skills

Goal-oriented mindset with a passion for achieving targets

Strong customer service orientation with a passion for building and maintaining long-term customer relationships

Ability to empathize with customers and provide solutions to their problems/ requests

Proficiency in Microsoft Office suite (Word, Excel, Outlook) for creating documents, spreadsheets, and email communication.

Familiarity with CRM softwares to manage customer interactions, track leads, and generate reports

Self-motivated, resilient, and adaptable to a fast-paced sales environment

Responsibilities:

CRM leads management, analysis and follow-up

Partner Program quarterly results management, analysis and follow-up

Distributors events: promo creation and follow-up, checking lists of participants, event feedback and improvements to increase sales and leads

Ajax events: leads qualification/tracking and participants follow-up

Follow up with clients post-sale to ensure satisfaction, resolve any issues, and secure repeat business and referralsDevelopment of an incentive program for KA according to the sales growth plan

Make outbound calls to potential customers to promote and sell the company's solutions

Respond to inbound sales inquiries and follow up on leads generated by other sales channels

Build and maintain relationships with customers, understand their needs, and provide solutions to meet their requirements

Keep accurate and up-to-date records of customer interactions and sales activities in the company's CRM systemCollaborate with other departments to ensure a seamless customer experience and resolve any issues that arise

Provide regular updates to the management on performance and progress

Managing and maintaining a database of all sales data (orders, payments, forecasts, performance, BDMs call cycles)

Support the sales team in all aspects of the sales process, including lead generation, qualification, and follow-up

Prepare proposals and other sales-related materials

Coordinate sales events demonstrations and presentations

Continuously strive to improve sales techniques, processes, and efficiency to maximize productivity and results

Meet or exceed monthly and quarterly sales targets

We offer:

Opportunity to work in one of the most recognized and innovative security manufacturers.

Opportunity to take on new challenges, advance your career, and make a meaningful impact.

Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas. 

Competitive compensation that includes a base salary and performance-related bonuses.

Work tools are covered by the company.

We get to work every day and build a better security world for people. At Ajax Systems, we are all a part of something bigger than ourselves. Join us and be part of Ajax Systems company, where you will feel empowered to succeed!

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