Collections Representative ? National Remote?/Entry Level?/No Degree Required UnitedHealthcare Group

Position: Collections Representative ? National Remote (Entry Level/No Degree Required) UnitedHealthcare Group

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities.

Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

This position is full time Monday ? Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am ? 4:30 pm MST. It may be necessary, given the business need, to work occasional overtime.

We offer 6 weeks of paid training. The hours during training will be of 8:00 am ? 4:30 pm MST, Monday ? Friday.

You?ll enjoy the flexibility to telecommute ? from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: ? Perform research on various computer systems and document customer information regarding current status, payment expectations, notes of conversations and other relevant information ? Use mail, email and phones to contact customers to discuss, negotiate payment and resolve outstanding medical bill accounts and balances ? Obtain agreement on potential balance payoff and/or payment terms within stated level of authority and guideline limits ? Prepare and submit reports to internal management on status of outstanding medical bills and proposed/planned payment settlement details

You?ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: ? High school diploma / GED ? Must be 18 years or older ? 2+ years of experience with Medical Collections. ? Knowledge of and experience with medical terminology ? Proficient with Microsoft Office Suite ? including Microsoft Excel (create, copy, edit, send and save spreadsheets), Microsoft Word (create, copy, edit, send and save documents), and Microsoft Outlook (create, edit, share, save) ? Ability to work Monday ? Friday, 08:00AM ? 04:30PM MST Preferred Qualifications: ? 2+ years of experience working in healthcare insurance ? 2+ years of hospital collections experience working in a medical facility or hospital ? Familiarity with UB04 claims forms ? Working knowledge of ICD-10 and CPT/HCPCS Telecommuting Requirements: ? Ability to keep all company sensitive documents secure (if applicable) ? Required to have a dedicated work area established that is separated from other living areas and provides information privacy. ? Must live in a location that can receive a United Health Group approved high-speed internet connection or leverage an existing high-speed internet service. ? All employees working remotely will be required to adhere to United Health Group?s Telecommuter Policy

The hourly range for this role is $16.88 to $33.22 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. United Health Group complies with all minimum wage laws as applicable. In addition to your salary, United Health Group offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).
Final

date to receive applications:

This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At United Health Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone?of every race, gender, sexuality, age, location, and income?deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health?

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