[Hiring] Part-Time Temporary Online Support Representative @Anatomage, Inc.

Who is Osteoid?

Osteoid is creating the next generation of seamless and connected 3D dental imaging software and solutions that help accelerate the path to digital dentistry. Proven in over fifteen years of use by thousands of labs and dental practices, Osteoid?s software and hardware tools keep dental practices and labs ahead of the curve and allow dentists to competently diagnose any patient scan in 3D. An osteoid is a soft organic element that forms bones in the human body. Just like osteoids in the human body, Osteoid is providing the essential software to dental practice success. Osteoid is a wholly owned dental-focused subsidiary of Anatomage. www.osteoidinc.com.
? *Only those located within California, Colorado, North Carolina, Oregon, or Texas will be considered for this role. **

About the Role

We are looking for a detail-oriented and efficient Part-Time Temporary Online Support Representative to join our team for a 6-month term. In this role, you will provide essential technical support to our customers via email and online channels, with a focus on date entry, customer ticket processing, and software license management. You?ll be working with our HubSpot CRM and license server.

What You?ll Do
? Manage and resolve customer support tickets related to software licenses, account information, and data requests. Provide professional and clear responses to customer inquiries via email.
? Use HubSpot CRM to create and upgrade software licenses, update customer records, and ensure accurate information delivery.
? Perform accurate and efficient data entry for customer details and license information. Work with data and Excel spreadsheets to organize and analyze customer records.
? Process and deliver updated software licenses to customers through email and online portals.
? Maintain detailed records of customer interactions and support activities within the CRM system.

Requirements
? Proven experience working with CRM systems.
? Strong data entry skills with a high level of accuracy.
? Moderate technical knowledge of software and online platforms.
? Proficiency in Microsoft Excel for data management and analysis.
? Experience processing customer tickets and resolving online support inquiries.
? Excellent written communication skills.

Qualities We Look For
? Professional demeanor and strong work ethic.
? Experience in sales operations or technical support is a plus.
? Ability to work independently and manage time effectively.
? Strong organizational and problem-solving skills.
? High attention to detail and a commitment to accuracy.

Benefits

Details:
? Type: Part-Time, Temporary (6 Months)
? Hours: 15 hours per week (flexible scheduling within core business hours, Tuesday-Thursday)
? Location: Remote (Must reside in California, Colorado, North Carolina, Oregon, or Texas)
? Compensation: $20 - $25 per hour.

Osteoid is an Equal Employment Opportunity employer. We do not offer H1B Sponsorship at this time.

About the company

Founded
in 2004, Anatomage is a world-leading health care technology company.
Anatomage offers 3D medical imaging software and hardware for
diagnosis, treatment planning, customized surgical devices, and
anatomy education in both the dental and medical industries.

Anatomage
has been financially robust and growing for 14 consecutive years.
Doctors world-wide have enthusiastically responded to the company?s
products, making us a market leader and setting the industry
standard. Currently, thousands of clinics and hospitals use
Anatomage's software for patient diagnosis and treatment planning.
Leading radiology equipment companies use Anatomage?s software as a
key component in their systems.

Anatomage
offers the world?s first and only life-sized virtual dissection
table. Students can learn anatomy and physiology using highly
interactive and accurate real human-based digital data. Institutions
can offer high quality education without worrying about chemicals,
facility costs, and regulatory issues. Hundreds of schools have
adopted the Anatomage Table as the main teaching tool for students.

At
Anatomage, there is an opportunity to work alongside the best in the
field. With a diverse group of people from various technical,
clinical, and artistic backgrounds, Anatomage provides a culture
where distinguished individuals can work and collaborate in an
organic manner. Our team members all bring unique strengths and
talents to their group and embrace each others diverse perspectives.

Our
philosophy is to foster a dynamic work environment, and we are proud
to let our employees' knowledge and responsibilities grow with the
company. Anatomage offers a distinct work experience with an
exceptional opportunity to develop careers.

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