1st Shift Remote Customer Service Representative
CANDIDATES LOCAL TO THE LOWELL, AR AREA WILL TAKE PRIORITY*
Do you enjoy customer service, solving problems and helping people? How would you like to work with one of the nation's best companies to work for? We can open the door for you! We are one of the largest national staffing firms and we are currently seeking candidates for an Inbound customer service call center position.
This company is a growing organization that wishes to bring on those individuals who want to thrive and grow in a flexible, dynamic environment! If you feel you are one of these individuals and have a desire to work for a rapidly growing call center in Lowell AR, please apply to this position we would love to speak to you.
We Offer: Call Center / Customer Service
Immediate Openings!!
Shift: 1st shift
$13/hour WEEKLY PAY
Promotion to in-office position to $16.45/hour pay rate
Training
- Paid, virtual classroom training
Quick advancement opportunity with our rapid growth!
Full Benefits including Medical and Dental
Business casual dress code
REQUIRED:
You will need to supply your own computer and internet. Below are the computer and schedule requirements that are needed.
Processor: i5 Core Processor OR 4000 Benchmark Score (review benchmark score at https://www.cpubenchmark.net/
Memory: At least 12GB
Two Monitors
USB or Wireless Headset
Webcam
Ethernet Connection
Ability to work a 3 weekday/2 weekend day schedule
Open to going in-person for Lowell, AR office for 1st shift. Comes along with pay increase
#1 Objective: Providing Service assistance to the commercial trucking industry. You will be helping truckers who need roadside assistance.
Your specific duties will include: Call Center / Customer Service
Support intake and dispatch emergency road service calls to truck drivers that call in
Handle escalated issues from the tire service centers
Answer calls from customers who have broken down and work to locate a service provider in the area
Inputting relevant call information into PC. Processing new sales orders or upgrading panel type
Transferring calls to other departments/call centers if customer require.
Skills required: Call Center / Customer Service
High School Diploma or GED
Ability to move fast fix problems and be nice
Exceptional written and verbal communication skills in the English language.
Work from home experience preferred
History of great attendance
Must be highly organized and able to follow-through
PC familiarity and proficient typing skills
Ability to navigate through several web applications simultaneously.
Strong technical skills.
Must be articulate and professional
Successfully pass a criminal background, drug screen, and employment verification.
Our Company is committed to equal opportunity principles.
IND-PGH
Job Type: Full-time
Pay: $13.00 - $16.45 per hour
Benefits:
401(k)
Dental insurance
Flexible schedule
Health insurance
Vision insurance
Work from home
Shift:
8 hour shift
Day shift
Work Location: Remote
Apply Job!