Teller Manager- Doylestown, PA (40 hours)

About the position

The Teller Manager is responsible for leading a team of service colleagues in a banking environment, ensuring a positive experience for both customers and colleagues. This role involves day-to-day leadership, coaching, and development of team members to achieve operational excellence and meet store goals while adhering to compliance and regulatory standards.

Responsibilities
? Lead and manage a team of service colleagues to promote a positive customer and colleague experience.
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? Provide day-to-day leadership and work direction to ensure effective service delivery.
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? Coach and develop colleagues to achieve operational excellence and store goals.
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? Ensure compliance with regulatory guidelines in all service activities.
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? Foster a culture of continuous improvement and personal development within the team.

Requirements
? Proven experience in a leadership role within a banking or financial services environment.
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? Strong understanding of banking operations and compliance regulations.
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? Excellent communication and interpersonal skills to effectively lead and motivate a team.
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? Ability to analyze performance metrics and implement strategies for improvement.

Nice-to-haves
? Experience with customer relationship management systems.
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? Knowledge of financial products and services offered by the bank.
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? Previous experience in coaching and mentoring team members.

Benefits
? Base salary and variable compensation/incentive awards.
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? Health and well-being benefits.
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? Savings and retirement programs.
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? Paid time off including Vacation PTO, Flex PTO, and Holiday PTO.
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? Banking benefits and discounts.
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? Career development opportunities.
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? Reward and recognition programs.

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