shift supervisor - Store# 75081, FRUITVILLE AND BENEVA

About the position

As a Shift Supervisor at Starbucks, you will lead store operations during your shift, ensuring a high-quality customer experience and guiding a team of baristas. This role emphasizes teamwork, leadership, and the ability to maintain a positive and energetic store environment. You will be responsible for upholding Starbucks' operational standards and fostering a culture of connection and belonging among partners and customers.

Responsibilities
? Lead each shift and manage store operations to ensure quality customer service.
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? Motivate and guide team members to create an uplifting experience for customers and partners.
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? Handle cash and ensure store safety and security protocols are followed.
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? Prepare and coach the preparation of food and beverages according to standard recipes or customer specifications.
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? Maintain regular and consistent attendance and punctuality.
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? Delegate tasks and coordinate the work of team members.

Requirements
? Customer service experience in a retail or restaurant environment - 1 year.
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? Six months of experience in a position requiring constant interaction with customers.
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? Six months of experience delegating tasks to other employees or coordinating tasks of two or more employees.
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? Ability to maintain regular attendance and work flexible hours, including early mornings, evenings, weekends, and holidays.
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? Effective oral communication skills and strong interpersonal skills.

Nice-to-haves
? Experience in a fast-paced, energetic work environment.
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? Knowledge of the retail environment.

Benefits
? 100% tuition coverage through the Starbucks College Achievement Plan.
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? Health coverage with various plans to choose from.
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? Stock and savings programs like the equity reward program (Bean Stock).
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? Flexible scheduling and opportunities for paid time off.
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? Paid parental leave and family expansion reimbursement.

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