Senior Field Service Technician (On-site)

About the position

Our Air/Ground International Voice Service is the aeronautical industry's air/ground voice communications link for FAA control and communications for aircraft in the oceanic airspace. The service is backed by over 95 years of Collins Aerospace, Connected Aviation Solutions experience of providing communications solutions to the aviation market. ARINC's Radio Technology Solutions (RTS) group is looking for you to join our team in New Hyde Park, NY as a Senior Field Service Technician to support our Commercial Aviation and Network Services Division. In this role, you will have the opportunity to work in an environment where customer service is held in the highest regard. You will install, maintain, test, adjust, and repair a wide range of communication equipment, such as radio and antenna systems. You will utilize test equipment as required to perform proper installation or repair. You will interact with customers, vendors, and contractors independently and professionally in support of maintenance and installation activities. You will provide on-the-job training to Associate Field Service Technicians. You will be required to provide 24/7 support, so you will be on-call after hours, on weekends, and holidays. Travel will be required up to 50%. You will obtain an FCC General Radiotelephone Operator's License (GROL) within 6 months of being hired. You will need to obtain and maintain SIDA (Security Identification Display Area) badging for access to certain Federally regulated areas at multiple airports. This includes Security Threat Assessment (STA) and a fingerprint-based Criminal History Records Check (CHRC) and SIDA training. You will lift and carry fifty (50) pounds and climb towers and stepped poles up to fifty (50) feet in height. You will learn how to support our nationwide Air-to-Ground voice and data networks and our custom communication solutions. You will gain the experience and knowledge to be at the forefront of ensuring the operational viability of these critical communication systems.

Responsibilities
? Install, maintain, test, adjust, and repair a wide range of communication equipment, such as radio and antenna systems.
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? Utilize test equipment as required to perform proper installation or repair.
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? Interact with customers, vendors, and contractors independently and professionally in support of maintenance and installation activities.
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? Provide on-the-job training to Associate Field Service Technicians.
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? Provide 24/7 support, being on-call after hours, on weekends, and holidays.
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? Obtain and maintain FCC General Radiotelephone Operator's License (GROL) within 6 months of being hired.
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? Obtain and maintain SIDA badging for access to certain Federally regulated areas at multiple airports.
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? Lift and carry fifty (50) pounds and climb towers and stepped poles up to fifty (50) feet in height.

Requirements
? HS diploma or general education diploma (GED).
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? Completed a course in practical electronics at a technological school, junior college, or equivalent, or a minimum of two years of practical electronics experience.
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? Authorized to work in the U.S. without sponsorship now or in the future.

Nice-to-haves
? Active FCC General Radiotelephone Operator's License (GROL).
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? Experience in fault isolation, restoration, and adjustment of company communications equipment.
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? Experience analyzing system failures and identifying and restoring equipment malfunctions and failures.
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? Experience performing testing, repair, and replacement at the component (piece part) and board level.
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? Prior experience reading and following technical manuals/instructions and have a basic knowledge of how to read schematics and drawings.

Benefits
? Medical coverage for you and your family begins the day you're hired - there's no waiting period.
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? Retirement Savings Plan (401K).
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? Life and Accident Insurance.
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? Short and Long Term Disability.
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? Sick Leave, Personal Days, Holidays, Vacation Time Off.

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