Retail Sales Consultant (Long Term Career)

About the position

The Retail Sales Consultant position at Comcast offers a long-term career opportunity in a dynamic retail environment. This role focuses on providing exceptional customer service while promoting mobile services and technology solutions. The ideal candidate will be tech-savvy, customer-oriented, and eager to contribute to the growth of the company.

Responsibilities
? Takes a customer-first approach to all customer interactions.
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? Listens and evaluates customer needs and provides appropriate solutions.
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? Achieves sales and customer experience goals and objectives.
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? Provides comprehensive customer onboarding activities, ensuring customers understand how to use and manage all company products/services.
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? Performs operational and administrative tasks.
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? Partners with customer care to resolve customer issues as appropriate.
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? Consistently demonstrates sales excellence and professionalism with integrity and a warm demeanor to customers and teammates.
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? Complies with all company and retail operational policies and procedures.
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? Completes training requirements and actively engages in team huddles and learning.
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? Knows and understands sales compensation plan and its key elements.
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? Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedules, and overtime as needed.
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? Regular, consistent, and punctual attendance.
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? Must be able to carry and lift up to 25-pound boxes, stand, and move about the store constantly.

Requirements
? High School Degree or equivalent.
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? Technical or similar background and high aptitude for technical service.
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? 0-2 years of related experience.

Nice-to-haves
? Bilingual Spanish / English candidates are preferred.
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? Open availability for hours/days.

Benefits
? 401(k)
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? Dental insurance
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? Flextime
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? Health insurance
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? Paid holidays
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? Paid time off
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? Paid training
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? Tuition Reimbursement
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? Discounts on Comcast/Xfinity services

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