Retail Market Manager

About the position

The Retail Market Manager at Comcast is responsible for leading and developing a high-performing sales team across multiple retail locations. This role focuses on enhancing customer experience, driving sales performance, and ensuring operational excellence while fostering a culture of engagement and accountability among employees. The manager will act as a subject matter expert in customer experience and brand representation, guiding store leadership to achieve financial and operational objectives aligned with the company's strategic goals.

Responsibilities
? Empower, motivate, and guide a team focused on superior customer service across multiple retail stores.
,
? Drive sales performance and set the cultural tone of the market stores through expertise in customer experience.
,
? Foster a performance-based culture by coaching and providing actionable feedback to store leadership.
,
? Identify opportunities to improve overall performance from financial and employee engagement perspectives.
,
? Ensure operational plans align with business objectives and contribute to functional strategy development.
,
? Champion the Company brand and ensure merchandising meets retail channel expectations.
,
? Develop and manage sales and profit goals for retail stores, ensuring optimal staffing and operational excellence.
,
? Support the company's commitment to diversity, equity, and inclusion, creating a culture where every employee feels valued.
,
? Collaborate with local leadership to maintain alignment with market objectives and initiatives.

Requirements
? 7 years of experience in sales, customer service, or business development.
,
? Bachelor's degree in a relevant field.
,
? Strong communication skills and ability to lead teams effectively.
,
? Experience in training and development of employees.
,
? Ability to analyze situations and make sound, timely decisions.

Nice-to-haves
? Experience in retail management or a similar role.
,
? Familiarity with workforce management tools and platforms.
,
? Knowledge of key performance indicators and sales performance metrics.

Benefits
? Commission eligibility for sales positions.
,
? Bonus eligibility for non-sales positions.
,
? Comprehensive health benefits.
,
? Retirement savings plan options.
,
? Support for physical, financial, and emotional well-being.

Apply Job!