Library Assistant 2 - Access Services Assistant, Evening

Provides direct public services at the Circulation Desk and assists the Evening Circulation Supervisor to ensure that patrons are able to use the building and the library?s resources productively, appropriately, and safely.

HOURS OF WORK:Work schedule may fluctuate during summer and winter months and intersession periods to accommodate the library?s posted hours of operation. Incumbent may also be required to work ?extended hours? during the last two weekends of each semester. Incumbent is considered an ?Essential Employee? and, in the event of a University delay or closure, is expected to report for scheduled shift unless otherwise notified.

Duties

ACCESS SERVICES (Circulation and ILL)
? Assists the Evening Circulation Supervisor in the overall operation of the Circulation Area during the evening shift, including, but not necessarily limited to, greeting patrons; providing directional assistance; explaining and enforcing policies and guidelines that enable patrons to use the building and its resources productively, appropriately, and safely; responding to patron concerns; problem solving; making appropriate referrals; and overseeing the circulation of materials.

In times of staff shortage, incumbent?s first priority is to staff the Circulation Desk.

OTHER:
? Cooperates with colleagues across all Commonwealth University (CU) campuses to ensure smooth operation of CU Libraries.
? Contacts Facilities and/or Campus Police in emergencies?for example, reporting a burst water line that presents an immediate danger to library collections, patrons, and/or staff.
? The Position Purpose and Description of Duties summarized above provide a representative listing only and should not be regarded as a complete statement of tasks performed by incumbents of this position. It should be recognized, therefore, that employees may be asked by the Directors to perform job-related duties in addition to those mentioned above.
? Provides basic assistance to patrons in using collections and materials and basic assistance to patrons in using associated equipment such as microform reader/printers, photocopiers, scanners, and computers, while making appropriate referrals to library faculty, technology staff, and other library and university units.
? Searches overdue material, clears patron records, and clears fines and blocks as necessary.
? Responsible for Stacks Maintenance?i.e., maintaining the condition and appearance of the physical collections, including, but not limited to, shelf-reading, shifting, and straightening.
? Responsible for updating the library?s Electronic Signage and the Alma Calendar; and for making available the Reference Desk Calendar and Chat Calendar for the Circulation Desk.
? Responsible for maintaining the tick sheet and gate counts and entering the data into SpringShare for statistical purposes.
? In cooperation with the Daytime Circulation Supervisor and the Evening Circulation Supervisor, makes and posts signs in the library to keep library patrons informed?for example, to indicate a change in library hours.
? Assists the Interlibrary Loan (ILL) Coordinator, as needed, in operating an efficient interlibrary loan system for the CU Libraries by participating in the verification of bibliographic information through both computerized and print sources; helping to locate appropriate lenders; and transmitting requests for material to them in an effective and timely manner.
? Serves as back-up to the Daytime Circulation Supervisor in maintaining the Reserve Collection. This includes identifying and inputting materials into Alma, removing materials as necessary, and serving as the library?s liaison to the faculty who requested materials to be placed on reserve.
? Assists the Evening Circulation Supervisor with approving usage of classroom 243.
? Assists with monitoring the chat service, answering basic chat questions, and referring patrons to the appropriate library faculty and staff when necessary.
? Plans and executes the creation of library displays.
? Assists with planning and set-up of library events.
? Updates Andruss Library webpages as needed?for example, to inform the public of upcoming changes in Andruss Library hours. For webpage updates that involve or directly affect other CU Libraries, this person will cooperate with other members of the CU Libraries Website group.
? Assists with resetting passwords unique to the library for Community Borrowers.
? Assists with keeping all public machines (printers, copiers, microfilm and microfiche readers, etc.) in working order.

Minimum Requirements:

Two years of library-clerical experience;
OR
One year as a Library Assistant 1

An associate degree or equivalent training with major course work in library science may be substituted for the required experience.

For full position requirements and description, including application procedures, please visit https://commonwealthu.peopleadmin.com/postings/3540. For full consideration, applications must be recieved by March 18, 2025. EEO Employer.

Job Type: Full-time

Pay: $39,785.00 per year

Benefits:
? 401(k) matching
? Dental insurance
? Employee assistance program
? Flexible spending account
? Health insurance
? Life insurance
? Paid time off
? Retirement plan
? Tuition reimbursement
? Vision insurance

Schedule:
? Evening shift
? Monday to Friday

Work Location: In person

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