Lead Phlebotomist

The Lititz Lab department is looking for a new Lead Phlebotomist to oversee their team of 8-10 people. With this being a leadership role, this employee would be responsible for covering call off shifts and would cover weekends if needed. As needed - This employee will have to draw at nursing homes and do phlebotomy/EKGs at the outpatient site on Manheim Pike. This Lead will handle both phlebotomy and central processing on a day-to-day basis.

Schedule: Mostly Monday ? Friday from 7:00 a.m. ? 3:30 p.m., rotating weekends and holidays. Might have to come anywhere from 5:00 a.m. ? 8:30 p.m. to cover call outs, due to this being a leadership role.

Purpose:
Under the direction of the area supervisor, ensure that the daily activities of the department are completely accurately and on time. Maintain a safe and professional environment for clients and employees. Perform specimen collection and processing duties following established policies and procedures. Act as a coach, mentor, instructor, and resource person for new employees. Works in conjunction with and under the supervision of the medical technologists at times.

Responsibilities: ? Reads, understands and complies with organizational and departmental policies, procedures and protocols. ? Collects specimens in a timely manner and according to established procedures. ? Follows positive patient ID policy to accurately collect and label specimens. ? Communicates appropriately with clients, patients, and coworkers. ? Remains polite and courteous at all times. ? Communicates all unresolved problems immediately to supervisor. ? Calls clients to confirm handwritten orders, obtains accurate billing information, dx codes, UPIN information, etc. when needed ? Participates on teams and special projects. ? Performs other duties as assigned. ? Performs basic clerical duties, i.e. filing, faxing, preparing mail, data entry, etc. ? Delegates phlebotomy priorities and other non-urgent tasks to staff as needed. ? Keeps work area clean and neat. ? This includes waste disposal, stocking of supplies, management of lab coat cleaning. ? Interacts with all customers, internal and external, courteously and professionally; answers the phone and responds to telephone inquiries in a timely manner. ? Trains, mentors, and orients new employees as assigned. ? Completes all required documentation and statistical logs as required. ? Processes and/or packages specimens according to testing specifications. ? Investigates problems and documents occurrences appropriately in a timely manner. ? Assists and works with staff to ensure compliance with dress codes, policies and safety regulations. ? Immediately reports any violations to supervisor.

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