Hotel Part-Time Front Desk

Hotel Front Desk Agent

Join our Front Desk Team! We are seeking a part time Front Desk Agent. Shifts vary from 7am-3pm, Mid-Shift, 3pm-11pm As well as Overnight (Night audit). Saturday & Sunday availability a must!

What does it take to be a GREAT front desk agent? A smiling face who welcomes every person who comes through our door as if it was their home. Someone who is a fast learner, can handle multi-tasking, and keeps their cool during peak busy hours. You will be expected to work in a team environment, but also alone at times. Hilton & OnQ experience preferred, but if you are a great fit, we are willing to train the right person! Weekends, and Holiday availability is a MUST. We are looking for someone who is available on Saturday and Sunday. Hourly rate range: $14-$17.

Job Duties and Responsibilities: ? Greet guests upon entry of hotel to provide positive first impression ? Assist guests with the arrival and departure from hotel ? Take hotel reservations via telephone confirming guest information, room selection, price, and guarantee method ? Ability to promptly answer telephones and communicate in effective matter ? Field guest complaints and issues with attention to problem resolution ? Responsible for cash drawer contents and transactions during shift ? Demonstrates knowledge of hotel and services including restaurants and local attractions in area to refer to guests ? Strong communication skills especially between shifts in order to pass on important messages regarding hotel guests'

Work Location: One location
? Work Remotely
? No

Job Type: Part-time

Pay: $14.00 - $16.00 per hour

Expected hours: 8.00 ? 16.00 per week

Schedule:
? 8 hour shift
? Day shift
? Evening shift
? Holidays
? Night shift
? Overtime
? Weekends as needed

Education:
? High school or equivalent (Preferred)

Experience:
? Hotel experience: 1 year (Required)

Work Location: In person

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