Customer Service and Sales Agent

Posted 2025-04-24
Remote, USA Full-time Immediate Start

CUSTOMER SERVICE AND SALES REPRESENTATIVE
The Representative performs many different duties at Cedar Gill including customer service, upselling products and services, troubleshooting customer issues, and providing sales support.

RESPONSIBILITIES
? Greet customers as they enter.
? Answer customer questions regarding products and services.
? Manage the company events, tradeshows, and retail partners effectively.
? Maintain customer information and confidential documents.
? Assist sales team with new product launches and promotions.

QUALIFICATIONS
? Bachelor's degree preferred, high school diploma required
? One to three years of customer service experience
? Quick learner ready to assist on new projects

NECESSARY SKILLS
? Customer service skills
? Effective communication
? Organization

PREFERRED SKILLS
? Closing skills
? Cross-selling and identifying customer needs
? Basic marketing knowledge

ABOUT CEDAR GILL
Cedar Gill is a fast-paced client services office full of enthusiastic and dedicated employees. Our company prides itself on its dedication to our clients and the support of one another. We enjoy a professional work environment and monthly gatherings outside the office.

Company DescriptionWe found our footing here in Milwaukee because our city holds the same values as we do. We stress the importance of community, being a family-oriented company, and being able to have open communication where you can talk openly and have your voice heard.

We partnered up with some major brands to help them build their client base here in Milwaukee in early 2023. We have goals of expansion into other major markets by the end of the year as well.

Our history is just getting started...

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