Bucknell 737 - Department Manager (DM)

About the position

The Department Manager at Barnes & Noble College plays a crucial role in overseeing store operations and ensuring exceptional customer service within a dynamic retail environment focused on the academic community. This position requires a resourceful and adaptable individual who can manage multiple departments, maintain operational standards, and support the management team in delivering a high-quality retail experience.

Responsibilities
? Assist in the daily operation of the store in partnership with the Store Manager and management team.
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? Act as the Manager-on-Duty, providing support, direction, and guidance to customers and team members.
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? Utilize analytical skills to manage day-to-day operations and make informed decisions.
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? Assign work and provide focused direction to team members to accomplish multiple projects.
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? Maintain a presence on the sales floor to greet customers and assist with purchases.
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? Ensure the sales floor is appealing by tagging, shelving, arranging, cleaning, and organizing products.
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? Assist with processing sales transactions involving cash, credit, or financial aid payments.

Requirements
? 2+ years' experience in a retail setting as a manager or buyer preferred or a graduate of the Best Seller Program.
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? High school diploma/GED required.
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? Outstanding customer service skills to match customers to products that meet their needs.
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? Basic reading, writing, and accounting skills required.
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? Excellent customer service and communication skills needed.
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? Strong interpersonal, communication, and problem-solving skills.
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? Ability to work a flexible schedule including evenings, weekends, and holidays.

Nice-to-haves

Benefits

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