Administrative Assistant | Millersville University of Pennsylvania

Job Summary/Basic Function:

The Office of Financial Aid is accepting applications to fill an Administrative Assistant position.

Reporting to the Director of Financial Aid, the Administrative Assistant coordinates and delivers a full range of administrative and office management services. The Administrative Assistant offers primary assistance to the Director of Financial Aid in developing and implementing plans and goals for the department through administrative responsibilities in conjunction with coordinating the office budget, providing outreach services, processing, coordinating small programs and assisting with developing office wide communication strategies. This position is responsible for coordinating events, creating, and maintaining data, research, and servicing initiatives that positively impacts students of all backgrounds across campus. This position ensures efficiently accomplished key tasks and university/department objectives. This position also maintains the director's communications to ensure organization and follow-up, provides initial screening of visitors and determines what level of support is needed, being knowledgeable of all financial aid policies, procedures and, the process for requesting aid, and the eligibility requirements for receiving and maintaining financial aid while offering polite, professional customer service. This role requires skills in organization, flexibility, customer service skills, computer literacy, some after-work hour availability for OFA events, and the ability to take on additional duties/responsibilities as needed by the director and the department.

Located in Lancaster County, Pennsylvania, Millersville University of Pennsylvania is one of the 10 public universities of Pennsylvania's State System of Higher Education. Our pillars of distinction include exceptionally strong student-faculty relationships, numerous programs of distinction, a beautiful campus and vibrant location, and successful job placement for our students. Our students' success, both inside and outside of the classroom, is our highest priority, and we provide numerous opportunities to facilitate their academic, personal, and social growth and development. Almost 70 baccalaureate programs are available for our 6,000 students to find their path. Approximately one thousand graduate students enroll in 21 master's and three doctoral programs. Our faculty are highly respected in their fields and dedicated to the success of students in the classroom, research labs, and in campus life. Over 66,000 alumni live in all 50 states and in 72 countries around the world. We seek individuals who embrace and value our EPPIIC values of exploration, public mission, professionalism, inclusion, integrity, and compassion.

Annual Salary: $44,890.00 plus comprehensive benefits:
? Health insurance
? Dental insurance
? Vision insurance
? Group life insurance
? Retirement ? 2 plans to choose from
? Tuition waiver
? Vacation leave
? Sick leave
? Holiday leave

The State System Employee Benefits Summary can be found at

At Millersville University we are committed to fostering a learning and working environment that promotes the intersectionality of diversity to foster a climate of inclusion. Employing our EPPIIC values and the principles of Inclusive Excellence, we hold that an inclusive community is a core value that is an essential part of the foundation for our learning and working environment. Millersville University is an equal opportunity employer and, in compliance with federal and state laws and university policy, is committed to providing equal educational and employment opportunities for all persons without regard to age, color, national origin, race, religion, disability, veteran status, sex, sexual orientation, gender identity or gender expression. Individuals from traditionally underrepresented populations are encouraged to apply.

Required Qualifications: ? Bachelor's degree OR equivalent combination of experience and training. ? Experience in taking clear and concise meeting minutes. ? Experience managing complex schedules using calendar management features. ? Demonstrated ability to: ? Carry out staff assignments requiring the organization of material and development of procedures. ? solve problems. ? handle multiple, complex tasks with accuracy and attention to detail. ? maintain a professional demeanor in fast-paced work environment. ? maintain confidentiality. ? work independently. ? learn academic and office policies. ? change priorities with little/no notice. ? Excellent customer service skills. ? Excellent oral, written, and interpersonal communication skills. ? Flexibility, willingness, and ability to pursue and adopt new ideas, information, and technology, and process and summarize information. ? Ability to work with faculty, staff, and students of diverse cultures, racial and ethnic groups, and socioeconomic status. ? Proficiency in Microsoft Office including Word, Excel, PowerPoint, Outlook, and Adobe Acrobat. ? Evidence of a commitment to diversity, equity, and inclusion. ? Successful interview (including Word and Excel tests). ? Successful completion of three background checks.

Preferred Qualifications: ? Experience in an administrative or receptionist role. ? Experience working in higher education. ? Experience with Higher education software experience such as: Banner, OnBase, SAP , Business Intelligence, and Source Point.

Special Instructions to Applicants:
? This position is represented by a labor union and is subject to the terms and conditions of the AFSCME Collective Bargaining Agreement.

Days Worked: Monday-Friday

Hours/Shift worked: 8:00 a.m. ? 4:30 p.m.

Quicklink for Posting/Requisition: 12856

About Millersville University of Pennsylvania

Millersville University is a top-ranked university in the North, with more than 100programs, some of which are uniquely distinctive to the region and nation. We have a strong academic history guided by industry-leading professors. Our faculty members are recognized to be fiercely passionate about their students? overall success. Our student body is rich in diversity and is known to be enthusiastically driven towards excellence while being socially conscious. Our beautiful 250-acre campus contains classic architecture, mixed with state-of-the-art, energy-saving structures and a historic pond with two resident swans. Access to extraordinary faculty, a historical campus setting and an extremely high job-placement rating are the reasons our alumni rate us as a smart life choice.
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