HVAC Technician Team Lead Chiller (union)

What you will do
? Under general direction, perform preventive maintenance, repair, installation, and replacement of HVAC Chilled water mechanical equipment.
? Assists branch leadership with coaching and mentoring of branch technicians with the delivery of customer satisfaction and following operational processes.
? Providing Level 1 technical support and assisting with technical development for others.
? Ensures work is being performed in compliance with state, local and Federal legal requirements and operates on the job with the highest of ethics.
? Properly completes all required project and service documentation.

How you will do it
? Must be a member or become a member of Union Local 211
? Adheres to all Johnson Controls and customer safety standards.
? Provides safety leadership and instruction to all field personnel.
? Escalation points to technical issues and provides on-the-job training for other technicians.
? Provides solutions to others on very complex system problems by either troubleshooting or advising how to resolve problems.
? Escalation points from the branch to the technical support for critical issues.
? Assists management with assuring proper field operational disciplines of other Technicians are followed.
? Regularly provides input on development and training needs of the branch.
? Assists in developing quotes and estimates for identified L&M work and submits to the Customer, Service Manager or Customer Service Agent, as appropriate.
? Assists with the identification of material needs required for service delivery.
? Assists the Service Manager or Customer Service Agent with identifying and scheduling individuals with the correct skills and knowledge to perform repairs or installation.
? Communicates with customers upon arrival and before leaving the work site.
? Ensures high levels of customer satisfaction Meets regularly with customer to become familiar with operating problems.
? Keeps customer informed on the nature of service provided outstanding issues and recommends system enhancements, upgrades, and or repairs.
? Manages assigned work to meet a professional level of execution, on-time and to the customer satisfaction.
? Conducts self-study (reading, research, and practice) to improve and maintain technical proficiency.
? Completes all training and certifications as required by the company.

What we look for

Required
? In addition to the technical requirements of the given field, Technical Team Leads need experience where strong leadership activities have been demonstrated.
? Ability to act independently and to coordinate the work of other employees and contractors on a customer site.
? Effective interpersonal skills to represent the company to customers and other outside contacts.
? Able to explain technical information to technical and non-technical people.
? Minimum 5 years of Chiller experience.

#TechHiring

Apply Job!