Housekeeping Supervisor

Welcome to Royal Caribbean Cruises, the world's most spectacular and exhilarating cruise line. We are seeking a highly motivated and experienced Housekeeping Supervisor to join our team and ensure the cleanliness and comfort of our guests' accommodations. As a Housekeeping Supervisor, you will have the opportunity to showcase your leadership skills and attention to detail while overseeing a team of dedicated housekeeping staff. To excel in this role, you must have a strong passion for delivering exceptional customer service, excellent communication skills, and a proven track record of effectively managing and motivating a team. If you are passionate about creating unforgettable experiences for our guests, we invite you to apply for this exciting opportunity.

Oversee the housekeeping operations on the cruise ship, ensuring the cleanliness and comfort of guests' accommodations.
Manage and motivate a team of housekeeping staff to maintain high standards of cleanliness and efficiency.
Develop and implement cleaning schedules and procedures to ensure all areas of the ship are properly maintained.
Train and onboard new housekeeping staff, ensuring they are familiar with company standards and procedures.
Conduct regular inspections of guest rooms and public areas to ensure they meet company standards.
Address and resolve any guest complaints or concerns related to housekeeping services.
Monitor inventory levels and order supplies as needed to ensure proper stock levels are maintained.
Work closely with other departments, such as guest services and maintenance, to ensure a seamless and exceptional guest experience.
Maintain a safe and healthy work environment for housekeeping staff, following all safety and sanitation protocols.
Prepare and submit reports on housekeeping operations, including staff performance and guest satisfaction.
Ensure compliance with all company policies, procedures, and regulations.
Continuously seek out ways to improve and enhance the housekeeping operations to provide the best possible experience for our guests.
Serve as a role model for the housekeeping team, setting a high standard for professionalism and customer service.
Conduct performance evaluations and provide feedback and coaching to housekeeping staff to promote growth and development.
Keep updated on industry trends and best practices to continuously improve the housekeeping department.

Royal Caribbean Cruises is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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