PBX Operator

About the position

Do you have the career opportunities as a PBX Operator you want with your current employer? We have an exciting opportunity for you to join HCA Houston Healthcare Kingwood which is part of the nations leading provider of healthcare services, HCA Healthcare. Under the general supervision of the Director, PBX Operators monitor telephone console and process incoming and in-house calls in a quick and professional manner. Assists patients and visitors with information and directions to specific areas in the hospital; responds quickly and effectively to all emergency codes using proper hospital procedures, and maintains a professional level of work performance and image for the hospital.

Responsibilities
? You will answer all incoming & inter-hospital calls within 30 seconds and page over Public Address system.
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? You will respond to all emergency codes within 5 seconds and proceeds with appropriate procedures.
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? You will assist security by monitoring devices and paging/ calling on SpectraLink phones.
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? You will assist and direct all visitors or patients to their specific areas within the hospital.

Requirements
? High school or equivalent
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? 1 year PBX experience or multi-line telephone experience required

Nice-to-haves

Benefits
? Comprehensive medical coverage that covers many common services at no cost or for a low copay.
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? Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
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? Free counseling services and resources for emotional, physical and financial wellbeing.
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? 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
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? Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
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? Family support through fertility and family building benefits with Progyny and adoption assistance.
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? Referral services for child, elder and pet care, home and auto repair, event planning and more.
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? Consumer discounts through Abenity and Consumer Discounts.
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? Retirement readiness, rollover assistance services and preferred banking partnerships.
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? Education assistance (tuition, student loan, certification support, dependent scholarships).
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? Colleague recognition program.
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? Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence).
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? Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

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