Sales And Service Leader, Deer Park Tanger

About the position

As a Sales and Service Leader at Sephora, you will play a pivotal role in delivering an exceptional shopping experience for every client. Your primary responsibility will be to support and guide a dedicated team of Coordinators, Licensed Beauty Advisors, and Beauty Advisors, ensuring they excel in their roles. This position is ideal for individuals who are passionate about retail sales and services and enjoy fostering a collaborative team environment. You will be at the forefront of implementing Sephora's sales and service experiences, ensuring they align with the company's high standards. In this role, you will be responsible for coaching team members in selling techniques, service excellence, and operational procedures. You will execute client service models and sales strategies that drive customer engagement and satisfaction. Additionally, you will ensure compliance with Sephora's store standards, maintaining a professional and welcoming environment for both clients and team members. Monitoring key performance indicators (KPIs) will be essential to support client loyalty programs and services, ensuring the success of the team and the store. Your leadership will be crucial in creating a positive and productive atmosphere that encourages team members to thrive and deliver outstanding service. If you are looking for a role that combines leadership, customer service, and a passion for beauty, this position is the perfect fit for you.

Responsibilities
? Ensure the implementation of sales and service experiences that meet Sephora's standards.
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? Support and coach team members in selling, service, and operations.
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? Execute client service model and sales strategies, driving customer engagement.
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? Ensure compliance with store standards, maintaining a professional environment.
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? Support client loyalty programs and services, monitoring key performance indicators (KPIs) to ensure success.

Requirements
? Prior leadership experience, preferably in retail sales or services.
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? Passion for client service and teamwork.
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? Strong communication skills and ability to multitask.
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? Resilience and adaptability to changing store priorities.
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? Flexible availability to work during peak retail hours.
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? Consistent and reliable attendance.
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? Ability to lift and carry up to 50 pounds.

Nice-to-haves

Benefits
? Comprehensive healthcare and wellbeing benefits based on eligibility.
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? Diversity, Inclusion & Belonging initiatives that celebrate and respect uniqueness.
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? Meaningful rewards and competitive hourly pay ranging from $27.15 to $33.41/hr.

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