Hotel Front Desk Agent

Cobblestone Inn & Suites in Winters, TX is hiring for all positions.

Overview:
We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will provide exceptional customer service to ensure a positive experience during their stay. This is a great opportunity for individuals with a passion for hospitality and guest services.

Duties:
• Greet guests and provide them with a warm welcome
• Check-in and check-out guests efficiently and accurately
• Answer phone calls and respond to guest inquiries
• Assist guests with reservations, room changes, and other requests
• Handle guest complaints or concerns in a timely and professional manner
• Provide information about hotel amenities, local attractions, and dining options
• Perform night audit duties, including reconciling accounts and preparing reports
• Maintain a clean and organized front desk area

Job Types: Full-time, Part-time

Pay: $13.00 - $15.00 per hour

Schedule:
? 8 hour shift
? Day shift
? Evening shift
? Holidays
? Rotating weekends

Work Location: In person

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