Director, Federal Employee Dental and Vision Insurance Program, Operations

Posted 2025-04-24
Remote, USA Full-time Immediate Start

The hiring range for this role is: 125,870.00 - 176,525.00 This is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the hiring range and this hiring range may also be modified in the future. A candidate?s position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs. This job is also eligible for annual bonus incentive pay. We offer a comprehensive package of benefits including paid time off, 11 holidays, medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company?s sole discretion, consistent with the law. We are seeking a dynamic and experienced professional to manage supplemental benefits, particularly Dental and Vision health insurance carriers, for the FEP program. The ideal candidate will have a deep understanding of BCBS FEP Dental and Vision benefits, the Federal Employee Dental and Vision Insurance Program marketplace, and coverage carriers. This role involves approving product design, implementation, and overseeing program administration for these product lines. Some key responsibilities include: ?Leading a team of FEDVIP experts to oversee end to end vendor contracting, product design and implementation, and vendor oversight. ?Managing vendor administration, including contract development and ensuring vendors meet SLAs. ?Demonstrating proficiency in handling requests for proposals, conducting competitive analysis, and strategic planning. ?Driving vendors to resolve operational challenges as needed. Direct all operational phases of the FEP BlueVision vendor relationship and coordinate all activities related to the vendor and FEPDO. Provide expert advice and tactical support to ensure profitability of program, and customer satisfaction. Successfully leads annual negotiations with OPM staff; oversees development of business plan to include goals, objectives and tactics for growing the product. Direct all operational phases of the FEP BlueDental vendor relationship and coordinate all activities related to the vendor and FEPDO. Provide expert advice and tactical support to ensure profitability of program, and customer satisfaction. Successfully leads annual negotiations with OPM staff; oversees development of business plan to include goals, objectives and tactics for growing the product. Direct management and supervision of program managers. Responsible for achieving all required benefits design and administration accountabilities and objectives that support the strategic goals of the Affinity and Ancillary products. Responsible for vendor management, request for proposals, contract administration and budget to assure contractual compliance and financial discipline. Education Bachelor?s Degree in Business Administration or other business discipline or equivalent work experience. Master?s degree in Business Administration or related field preferred. Certifications N/A Experience Minimum of ten years of health care experience with progressive responsibilities in a management or leadership role. ? Minimum of five to seven years of health care benefits design and administration experience.? Minimum 5 years of supervisory experience. Skills Previous experience with vendor management, including operational develop, implementation, and maintenance activities. Demonstrated comprehensive knowledge of healthcare product designs, utilization strategies, actuarial analysis, industry trends Demonstrated comprehensive knowledge of FEHBP and FEDVIP and their various functions/disciplines Demonstrated ability to conceptualize long term, innovative strategies as well as conceive tactical, issue-driven solutions including the ability to identify data/information needs, acquire and organize data, deliver analyses, and identify major findings Demonstrated project management experience including leading project teams, guiding workgroups and teams to develop consensus on objectives and problem resolution for a broad range of topics and scope, and managing work plans and budget and resources Ability to develop and lead Plan and BCBSA presentations to a variety of audience members, and represent and promote achievement of identified project goals independently to external and internal stakeholders. Strong project management skills, including experience collaborating with internal business partners to ensure alignment and integration of key messages Demonstrated analytical and problem solving skills Presentation and relationship management skills interfaces with BCBSA, Vendors and Plan staff at various levels People Management-Yes #LI-Hybrid If you are a current employee please apply directly through Workday. Begin your career at Blue Cross Blue Shield Association (BCBSA) by exploring currently opportunities and starting your application. It?s easy! After reviewing our open positions, apply to the roles that meet your requirements and ours too. You can keep track your progress in the selection process and review new postings too. Thanks for interest in joining Team BCBSA! At Blue Cross Blue Shield Association (BCBSA), we are a national association of 33 independent, community-based and locally operated Blue Cross Blue Shield companies and we are driven by purpose. Join the team who supports the nation's largest healthcare network, providing coverage to nearly one in three Americans as we relentlessly pursue affordable healthcare and ensure peace of mind for the people we serve. Be part of our storied history of innovation as we advance well-being and health equity. Experience a culture that is built on our care values, diversity, equity, inclusion and belonging, work-life flexibility, well-being and a commitment to our community. If you thrive at a company that values inclusivity, accountability, courage, teamwork and respect, we're glad you found us!

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