Member Communications Coordinator

Posted 2025-04-24
Remote, USA Full-time Immediate Start

Summary

Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we?ve been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina ? and much more. We are one of the nation?s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!

Description

Position Purpose:

Responsible for creation, production and coordination of member facing communications. Responsible for the platforms used for email and text channel, and data coordination and prep to send communications. Assist with various marketing and advertising materials for multiple health plans.

Logistics

This is a full-time position working (40-hours/week) Monday-Friday 8:00am ? 5:00pm working on-site at 4101 Percival Rd. Columbia SC, in an office environment.

What You Will Do
? Develops/writes/edits/layouts/produces text for information/outreach efforts and variety of marketing materials (agent newsletters, customer letters, internal communications, etc.). Ensures all materials have been reviewed/approved for content accuracy. Secures final approval of all marketing materials. Coordinates revisions, printing, and distribution of these materials.
? Develops/edits/produces advertising materials for both outside vendors and internal departments. Selects appropriate media and design materials. Ensures all materials have been reviewed/approved.
? Prepares and submits activity reports (weekly/monthly/annual) as determined by management. Develops, writes/edits, and updates content for appropriate website.

To Qualify For This Position, You Will Need
? Bachelor's degree or associate degree and 2 years year writing communication/marketing pieces/materials for public (articles, newsletters, etc.).
? One year writing communication/marketing pieces/materials for public (articles, newsletters, etc.).
? Microsoft Office Suite.
? Excellent knowledge of database software, such as Excel.

What We Prefer You To Have
? Experience managing campaigns utilizing Mailchimp, Constant Contact, SMS text, or similar programs.
? Experience working with Adobe Campaign Manager
? Strong knowledge of communication strategies for various audiences.
? Ability to take industry terminology and make the material consumer facing.
? Strong knowledge of marketing principles and techniques.
? Working knowledge of data collection and coordination methods
? Strong project planning and analytical/critical thinking skills.
? Excellent verbal and written communication skills.
? Demonstrated proficiency in spelling, punctuation, grammar skills.
? Strong analytical and critical thinking
? Ability to interpret large amounts of data and to multitask
? Process improvement support

What We Can Do For You

We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.
? Subsidized health plans, dental and vision coverage
? 401K retirement savings plan with company match
? Life Insurance
? Paid Time Off (PTO)
? On-site cafeterias and fitness centers in major locations
? Wellness program and healthy lifestyle premium discount
? Tuition assistance
? Service recognition
? Employee Assistance
? Discounts to movies, theaters, zoos, theme parks and more

What To Expect Next

After submitting your application, our recruiting team members will review your resume to ensure your meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. If the qualifications required proof of semester hours, please attach your transcript to your application.

Management will be conducting interviews with the most qualified candidates, with prioritization give to those candidates who demonstrate the preferred qualifications.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

Some states have required notifications. Here's more information.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please e-mail [email protected] or call 1-800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

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