Life Insurance Claims Consultant I
Posted 2025-04-24About the position
National General, a part of The Allstate Corporation, is seeking a dedicated individual to join our team as a Claims Adjuster. In this role, you will be responsible for investigating and confirming the facts of loss for a range of automobile accidents, from basic to advanced cases. Your primary duties will include determining coverage, liability, and damages, as well as adjusting and negotiating claims within your limit of authority. We highly value candidates with life insurance claims handling experience, as well as those who possess strong medical record review and investigation skills. Analytical thinking is essential for success in this position, as you will need to assess various aspects of claims thoroughly. As a Claims Adjuster, you will partner with assigned representatives in cases involving fraud or subrogation to achieve the best outcomes. You will also be expected to recognize and identify body parts of vehicles and understand other potential property damage. A key part of your role will be to identify customer needs and work diligently to meet those needs using appropriate customer service skills. You will determine the potential for subrogation or fraud and decide on the best course of action. Additionally, you will apply your intermediate understanding of insurance policies written by the company and the industry, as well as the organizational relationships within the company and department. Your responsibilities will include handling investigations regarding all aspects of auto claims, including coverage, damages, and subrogation, while exercising discretion and independence within an increased level of authority.
Responsibilities
? Investigate and confirm facts of loss for automobile accidents.
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? Determine coverage, liability, and damages for claims.
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? Adjust and negotiate claims within limit of authority.
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? Partner with representatives in cases involving fraud or subrogation.
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? Recognize and identify body parts of vehicles and potential property damage.
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? Identify customer needs and provide appropriate customer service.
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? Determine subrogation or fraud potential and appropriate handling methods.
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? Apply understanding of insurance policies and organizational relationships.
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? Handle investigations regarding coverage, damages, and subrogation.
Requirements
? 4 year Bachelor's Degree (Preferred)
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? 2 or more years of experience in claims handling (Preferred)
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? Life insurance claims handling experience highly desirable.
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? Strong investigation skills to determine coverage.
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? Analytical thinking skills.
Nice-to-haves
Benefits
? Equal Opportunity employer - Veterans/Disabled and other protected categories.
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? Flexible work environment that embraces connection and belonging.
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? Opportunities for professional growth and development.
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