Licensing Representative

At Genworth, we empower families to navigate the aging journey with confidence.

We apply that same compassion and empathy as we work with each other and our local communities. Our four values guide our strategy, our decisions, and our interactions:
? Make it human. We care about the people that make up our customers, colleagues, and communities.
? Make it about others. We do what's best for our customers and collaborate to drive progress.
? Make it happen. We work with intention toward a common purpose and forge ways forward together.
? Make it better. We create fulfilling purpose-driven careers by learning from the world and each other.

Licensing Representative

This role is responsible for handling inbound calls, emails, and transactions as a frontline contact. In this role, you must provide an excellent customer experience that is professional, accurate, and compliant with all necessary guidelines.
? Accurately processes Producer appointments, commission payments, and agent maintenance tasks in accordance with all federal, state, and company guidelines.
? Remains current on changes to product offerings, processes, and operational procedures to ensure compliance with Federal and State regulations.
? Communicates effectively with customers, team members, leaders, and other departments while appropriately applying email and call quality standards.

You Bring:
? High School Diploma or equivalent
? Basic office and computer skills
? 1+ years previous customer service experience
? Excellent verbal and written communication skills

Benefits & Well-Being
? Competitive Compensation & Total Rewards Incentives
? Comprehensive Healthcare Coverage
? Multiple 401(k) Savings Plan Options

The base salary pay range for this role starts at a minimum rate of $40,300 up to the maximum of $61,100. You will also be eligible to participate in an incentive plan based on performance.

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