Customer Service Representative - Bloomington

Description

Responsibilities: ? Interact directly with our customers by providing product and service information. ? Provide sales/marketing support to Agents and assist with office operations such as scheduling appointments, quoting insurance, answering calls, cash handling, etc. ? Determine the best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies. ? Coordinate problem resolution with appropriate departments. ? Build strong customer relationships and deliver solutions and consistently go above and beyond to understand customer needs and expectations. ? Works with guidance to organize, prioritize and oversee activities to efficiently meet business objectives, with a focus on continuous improvement.

Requirements for Success:
? High School diploma or GED equivalent.
? Ability to obtain Property and Casualty insurance license within first 2 years.
? Insurance and/or claims background helpful.
? Ability to develop strong communication skills that convey a clear understanding of the unique needs of different audiences.
? Requires an understanding of numerical concepts to perform mathematical transactions.
? Strong attention to detail and accuracy.

IFBI Perks:
? An organization that values work/life balance
? Paid Vacation/Sick Leave
? 401K w/ Match
? Full Time with a Monday - Friday schedule
? Potential for a yearly bonus with a possible payout of up to 20% of the salary
? Contests and Incentives
? Benefits eligibility within 30 days of employment
? Negotiable pay based on level of experience
? Collaborate in a team environment
? Paid volunteer hours

#FO

#LI-KL1

Qualifications

Education

Required
? High School or better

Job Category: Marketing

Job Type: Full-Time

2864 East Buick Cadillac Blvd

Bloomington, IN, USA, 47401

ReqID: CUSTO004963

Apply Job!