Sales & Social Media Specialist

Position Summary The Sales & Social Media Specialist plays a vital role in driving in-store and online engagement for MOD BIKES. This hybrid position combines customer-facing sales expertise with digital marketing strategies to enhance brand awareness, generate leads, and create a seamless customer experience across platforms. The ideal candidate is equally comfortable selling in-store, engaging customers at events, and managing our digital presence across social media platforms.

Description

Location: Austin, Texas (Local candidates only)

Status: Full-time

Reports to: Sales Manager and CEO

Company Overview

MOD BIKES is an Austin-based electric bicycle brand offering premium, powerful, and versatile e-bikes. Our team is small, dynamic, and collaborative, with a strong focus on innovation and customer experience. We sell nationwide through our online store and our South Austin showroom, where we provide exceptional customer service and foster long-term brand loyalty.

Position Summary

The Sales & Social Media Specialist plays a vital role in driving in-store and online engagement for MOD BIKES. This hybrid position combines customer-facing sales expertise with digital marketing strategies to enhance brand awareness, generate leads, and create a seamless customer experience across platforms. The ideal candidate is equally comfortable selling in-store, engaging customers at events, and managing our digital presence across social media platforms.

Key Responsibilities

Sales & Customer Engagement
?Provide expert product knowledge and recommendations to in-store customers.
?Build and maintain strong relationships with new and returning customers to foster brand loyalty.
?Represent MOD BIKES at events, promoting the brand and driving sales.
?Process transactions and customer data using digital sales tools.
?Develop and implement creative initiatives to increase local brand visibility.

Social Media & Digital Marketing
?Create engaging content (photo, video, and copy) for social media platforms, including Facebook, Instagram, Twitter, LinkedIn, TikTok, and YouTube.
?Plan, schedule, and publish social media posts to maintain consistent brand presence.
?Respond to social media inquiries, comments, and messages to build community engagement.
?Monitor trends and leverage emerging social media strategies to maximize brand impact.
?Collaborate with influencers and brand ambassadors to expand reach.
?Track and analyze social media performance, providing data-driven insights to refine strategy.

Qualifications & Skills
?Sales & Customer Service: Experience in retail sales, hospitality, or a similar role with a focus on customer engagement.
?Social Media Expertise: Proven experience managing and growing social media accounts for a brand.
?Content Creation: Understands how to post high-quality photos and videos, edit content, and write compelling copy.
?Digital Marketing Knowledge: Familiarity with social media scheduling tools, analytics, and advertising.
?Organizational Skills: Ability to manage multiple tasks, meet deadlines, and work independently.
?Strong Communication: Excellent verbal and written skills, both in-person and online.

Preferred Skills
?Experience with Adobe Photoshop, Premiere Pro, Canva, or similar editing tools.
?Background in event marketing and brand partnerships.
?In-depth understanding of how social channels influence sales and the optimal use of each platform.

Bonus Attributes
?Passion for Outdoor & E-Bike Industry: Interest in mobility, sustainability, and outdoor lifestyle brands is a plus.

Work Environment & Physical Requirements
?Must be available to work during operating hours, including weekends and occasional events.
?Ability to stand for extended periods and lift up to 50 lbs.
?Comfortable working in a fast-paced, customer-facing environment.

Why Join MOD BIKES?

At MOD BIKES, we offer a fun and dynamic work environment where you?l get to engage with customers, create impactful digital content, and contribute to the growth of an exciting e-bike brand. If you?e a creative, outgoing, and results-driven individual looking to blend sales with social media marketing, we? love to hear from you!

How to Apply

To be considered for this role, you must submit both a resume and a cover letter explaining why you would be a great fit.

Applications that do not include both documents will not be considered.

Apply Job!