Customer Service Representative - Part-Time

About the position

The Customer Service Representative at United Airlines is a part-time role focused on providing exceptional service to customers traveling for business or pleasure. This position plays a crucial role in creating memorable experiences for passengers by assisting them with ticketing, baggage handling, and ensuring a welcoming environment at the airport. The role offers opportunities for career growth and includes competitive pay and benefits.

Responsibilities
?Interacting with customers in a kind and useful manner to craft memorable experiences and build customer loyalty.
,
?Anticipating customer needs and maintaining a strong sense of responsibility when inconveniences occur.
,
?Ensuring safety by holding oneself and others to the highest standards.
,
?Navigating challenges with composure and adaptability while managing customer frustrations.
,
?Collaborating with colleagues to support their success with new processes and technologies.

Requirements
?High school diploma, GED or equivalent.
,
?Minimum of 18 years old.
,
?Comfortable working with computers, mobile devices, and new technologies.
,
?Physical ability to stand and walk for an eight-hour shift, and to lift and handle baggage.
,
?Ability to acquire a SIDA badge and meet airport requirements for badging.
,
?Legally authorized to work in the United States without sponsorship.
,
?Ability to meet the Company attendance standards and uniform and appearance standards.

Nice-to-haves

Benefits
?401(k) plan
,
?Pension plan
,
?Health insurance
,
?Employee Assistance Plan
,
?Space available travel privileges
,
?Opportunities for overtime and flexible scheduling

Apply Job!