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State Farm Agent Team Member - Remote Customer Relations Representative | WFH

Remote, USA Full-time Posted 2025-05-22

Job Overview

Join our esteemed agency as a Customer Relations Representative, where your role will significantly impact our clients’ experiences. We are a thriving agency with over a decade of exceptional performance, currently ranked in the top 10% of agencies nationwide. Our team is our greatest asset, and we pride ourselves on creating a collaborative and enjoyable work culture that drives our ongoing success.

Key Responsibilities
• Cultivate strong, enduring relationships with customers through consistent follow-ups.
• Employ a customer-centric strategy to inform clients about a range of product options, facilitating their informed decision-making.
• Generate leads, arrange appointments, evaluate customer needs, and propose appropriate products and services.

Required Skills
• A sincere interest in marketing products and services that cater to client needs.
• Exceptional communication abilities (written, verbal, and listening).
• A people-oriented mindset, driven by a passion for assisting others.
• Meticulous attention to detail with a proactive approach to resolving challenges.
• Comfort with acquiring new computer skills and functionalities.
• Ability to flourish within a team-focused environment.

Qualifications
• A strong inclination toward customer service and relationship management.
• Candidates should be prepared to complete necessary licensing and training requirements.

Career Growth Opportunities

Our agency is committed to fostering your professional development. We offer continuous training and avenues for career advancement, equipping you with the skills and knowledge necessary to excel in your career.

Company Culture And Values

Our agency embodies a dynamic and engaging work environment, balancing hard work with enjoyment. We value teamwork, collaboration, and a positive atmosphere that fuels our accomplishments.

Compensation And Benefits
• Competitive salary package including base salary and commissions.
• Performance-driven bonuses.
• Flexible work hours to support work-life balance.
• Paid time off to recharge and rejuvenate.
• Ongoing training and professional development opportunities.

Employment Type: Full-Time

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