Customer Care Officer ?? Remote Work

PayPal Holdings is seeking a highly motivated and hardworking Customer Care Officer to join our team on a remote basis in San Antonio, Texas. As a part-time Associate Level employee, you will be responsible for providing exceptional customer service to our clients, ensuring a positive experience with every interaction.

Responsibilities: ??

Respond to customer inquiries and resolve issues in a timely and professional manner ?? Handle customer complaints and provide appropriate solutions ?? Assist customers with account maintenance, billing inquiries, and technical support ?? Document all customer interactions accurately and efficiently ?? Collaborate with internal teams to address customer needs and improve service delivery ?? Meet and exceed performance metrics and goals set by the company

Requirements: ??

Minimum of 4 years of experience in customer service or a related field ?? Strong attention to detail and problem-solving skills ?? Excellent communication and interpersonal abilities ?? Proficiency in Microsoft Office and CRM software ?? Ability to work independently and as part of a team ?? Must be self-motivated, organized, and adaptable to change

Personality Traits: ?? Motivated ?? Hardworking

Soft Skills: ?? Attention to detail ?? Problem-solving

Benefits: ?? Employee discounts ?? Training & professional development ?? Relocation allowance

Working Environment: Be part of a company that pioneers change and sets industry benchmarks.

Apply Job!